- Bedok East Region (Singapore) Singapore
Goodrich Global Pte Ltd Hiring! Full Time Customer Support Coordinator in East Region (Singapore), Earn up to SGD 2,650 - Ricebowl
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Job Description
Responsibilities
Job Summary
Provide administrative and coordination support to the Operations team, focusing on
installation scheduling, installer coordination, documentation, invoicing and customer service
.
Key Responsibilities
Coordinate installation schedules, deliveries and site arrangements.
Liaise with customers, Sales, warehouse and installers.
Coordinate sub-contractors and verify invoices.
Maintain installer records and assist with work pass matters.
Handle operational documentation and filing.
Attend to customer feedback, complaints and rectification works.
Other duties as may be assigned from time to time.
Requirements:
Minimum
GCE O Level or equivalent
.
1–2 years of experience in coordination, customer service, or related fields will be an advantage.
Good communication and interpersonal skills.
Benefits
5-day work week
Medical & dental benefits
Training and development opportunities
Goodrich Global provides inspiring, leading-edge designs for Wallcoverings, Carpets, Fabrics and Floorings since 1983. We began as a home-grown enterprise and has since become South-east Asia's leading interior furnishing player. As of January 2021, we are 100%-owned by Japan's Sangetsu Corporation.
Goodrich Global provides the perfect finishing touch to every interior. It offers an extensive collection of interior wallcoverings, carpets, fabrics and floorings to create a completely personalized furnished ambience.
Goodrich achieved certifications for ISO 9001: 2015, ISO14001: 2015 and BizSafe Level 3. To date, we have established a network of offices and Goodrich Galleries throughout Asia Pacific and Middle East.
Our Vision:
To be the leading global brand in interior furnishings by enriching the habitat where people live, work and play
Our Mission:
We are an innovation-driven and people-centric company in interior furnishings committed to serving our customers with excellent products and services
Our Core Values:
Teamwork. Integrity. Delight Customers. Staff Commitment. Continuous Improvement
We are recognized as an employer with progressive employment practices under the tripartite initiative of Human Capital Partnership programme and are committed to developing our human capital. We are proud to sign and endorse the pledge for Fair Employment Practices. The TAFEP Fair Employment Badge signifies our commitment and intention to be a fair employer.
In 2015, we won Aon Hewitt's Best Employer Award under the Special Recogniton for SME category.
Provide administrative and coordination support to the Operations team, focusing on
installation scheduling, installer coordination, documentation, invoicing and customer service
.
Key Responsibilities
Coordinate installation schedules, deliveries and site arrangements.
Liaise with customers, Sales, warehouse and installers.
Coordinate sub-contractors and verify invoices.
Maintain installer records and assist with work pass matters.
Handle operational documentation and filing.
Attend to customer feedback, complaints and rectification works.
Other duties as may be assigned from time to time.
Requirements:
Minimum
GCE O Level or equivalent
.
1–2 years of experience in coordination, customer service, or related fields will be an advantage.
Good communication and interpersonal skills.
Benefits
5-day work week
Medical & dental benefits
Training and development opportunities
Goodrich Global provides inspiring, leading-edge designs for Wallcoverings, Carpets, Fabrics and Floorings since 1983. We began as a home-grown enterprise and has since become South-east Asia's leading interior furnishing player. As of January 2021, we are 100%-owned by Japan's Sangetsu Corporation.
Goodrich Global provides the perfect finishing touch to every interior. It offers an extensive collection of interior wallcoverings, carpets, fabrics and floorings to create a completely personalized furnished ambience.
Goodrich achieved certifications for ISO 9001: 2015, ISO14001: 2015 and BizSafe Level 3. To date, we have established a network of offices and Goodrich Galleries throughout Asia Pacific and Middle East.
Our Vision:
To be the leading global brand in interior furnishings by enriching the habitat where people live, work and play
Our Mission:
We are an innovation-driven and people-centric company in interior furnishings committed to serving our customers with excellent products and services
Our Core Values:
Teamwork. Integrity. Delight Customers. Staff Commitment. Continuous Improvement
We are recognized as an employer with progressive employment practices under the tripartite initiative of Human Capital Partnership programme and are committed to developing our human capital. We are proud to sign and endorse the pledge for Fair Employment Practices. The TAFEP Fair Employment Badge signifies our commitment and intention to be a fair employer.
In 2015, we won Aon Hewitt's Best Employer Award under the Special Recogniton for SME category.
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