VCB Malaysia Berhad Hiring! Full Time Metro E - DIA Field Technician in Federal Territory, Earn up to MYR 4,000 - Ricebowl

Position Overview

We are seeking a skilled and detail-oriented Metro E & DIA Field Technician to join our network engineering team. In this role, you will be responsible for the end-to-end physical deployment, activation, and troubleshooting of Metro Ethernet circuits and Dedicated Internet Access (DIA) solutions for our enterprise and wholesale customers. You will work directly on-site at customer premises and central offices to ensure seamless service delivery and high-performance connectivity.

Key Responsibilities

• Installation & Activation: Install, provision, and configure Edge routers, Network Interface Devices (NIDs), media converters, and carrier-grade switches at customer demarcs and data centers.
• Fiber & Copper Testing: Perform comprehensive Layer 1 through Layer 3 testing, including fiber characterization, OTDR testing, light level measurements, and RFC 2544 / Y.1564 Ethernet loopback testing.
• Troubleshooting & Maintenance: Diagnose and resolve complex circuit issues, packet loss, latency, and physical layer faults using network analyzers and test sets.
• Cross-Connects & Cabling: Run, terminate, and dress Cat6, single-mode/multi-mode fiber patch cables, and coordinate inside wiring extensions.
• Collaboration: Partner closely with the Network Operations Center (NOC) and Provisioning teams to execute clear-channel testing and bring circuits live.
• Documentation: Maintain precise records of site audits, test results, photos, and circuit layouts in the company inventory system.

Qualifications & Skills

• Technical Experience: 2+ years of hands-on experience working with Metro Ethernet (E-Line, E-LAN) and Dedicated Internet Access architectures.
• Hardware Knowledge: Familiarity with carrier equipment from vendors such as Cisco, Juniper, Ciena, ADVA, or Raisecomm.
• Testing Expertise: Proficient in operating network test equipment (e.g., Viavi, EXFO, JDSU) for Ethernet throughput and bit error rate (BERT) testing.
• Network Protocol Basics: Solid understanding of TCP/IP, VLAN tagging (802.1Q, Q-in-Q), BGP, OSPF, and MPLS concepts.
• Physical Requirements: Ability to climb ladders, work in tight spaces (telecom closets), lift up to 50 lbs, and color-differentiate cabling.
• Logistics: Valid driver’s license with a clean driving record. Flexibility to participate in an on-call rotation for emergency network repairs.

Experience Level: Mid-level (2–5 years)

Why Join Us?

• Competitive salary based on experience.
• Career growth and advancement opportunities.
• Exposure to the latest fibre technologies.
• Supportive and dynamic work environment.

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Opportunities for promotion
• Professional development

Work Location: In person