Job Summary
The Technical Manager will lead business development efforts by identifying new opportunities, securing contracts in blasting and painting services, managing key client relationships, and guiding the business development team to drive company growth.
Responsibilities
Identify and engage potential clients within assigned territories or market segments to generate new business leads
Prepare and deliver detailed service proposals and quotations tailored to client needs
Respond promptly to tenders and requests for quotations within required deadlines
Negotiate contract terms effectively within company guidelines to secure agreements
Conduct site surveys to assess client requirements and inform service delivery
Build and maintain strong, positive relationships with prospective and existing clients
Address client inquiries and concerns promptly and professionally to ensure satisfaction
Collaborate with operations teams to coordinate smooth contract execution
Collect and communicate client feedback to relevant departments for continuous improvement
Monitor market trends and competitor activities to identify new opportunities and inform sales strategies
Gather intelligence on pricing trends and customer preferences to enhance offerings
Maintain accurate sales records and documentation in company systems
Prepare weekly and monthly sales activity reports to track performance
Manage sales-related filing systems and document contract specifications
Personally manage major client accounts, developing growth strategies and overseeing contract negotiations
Resolve complex client issues to ensure service excellence and client retention
Coordinate cross-departmental efforts to support key account management
Contribute insights and data to the company’s strategic planning process
Provide regular sales performance reports and competitive analysis to senior management
Represent the company at industry events and networking forums to enhance brand presence
Required competencies and certifications
Bachelor’s degree in Engineering, Business, Marketing, Sales, or related field
1-3 years of experience in sales or business development roles, including managerial responsibilities
Strong understanding of contract terms and negotiation principles
Proficiency in Microsoft Office suite
Preferred competencies and qualifications
Self-motivation and results orientation demonstrated through achieving sales targets
Strong interpersonal, communication, and presentation skills applied in client engagement and team leadership
Ability to analyze client needs and propose appropriate solutions to secure contracts
Meticulous time management skills to handle multiple sales activities and deadlines
Resilience and positive attitude in managing client rejections and challenges
Ability to work independently and collaboratively within a team environment
Excellent leadership and team development skills to guide business development staff