Tap Growth Ai Hiring! Full Time Customer Resolution Services Manager – Regional in - Ricebowl

We're Hiring: Customer Resolution Services Manager – Regional!

We are searching for an experienced and proactive Customer Resolution Services Manager to lead our regional customer support operations in Singapore. If you have a strong background in managing teams, optimizing processes, and delivering exceptional customer experiences, we want you to join us and drive impactful solutions across our organization.

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Customer Resolution Services Manager – Regional

What You'll Do:
Lead and manage the regional customer resolution team
Analyze trends and implement process improvements
Resolve escalated customer issues efficiently
Develop policies for consistent service delivery
Collaborate with cross-functional teams for seamless operations
Monitor KPIs and report performance metrics

What We're Looking For:
Minimum 5 years of experience in customer service management
Proven leadership skills in team management
Strong problem-solving abilities
Excellent communication and interpersonal skills
Experience with CRM systems and data analysis

If you're ready to make a difference in customer satisfaction, apply now and be part of our dynamic team!