- Choa Chu Kang Southwest (Singapore) Singapore
BLUZEN PTE. LTD. Hiring! Full Time IT Support - Infrastructure Engineer (Junior) in Southwest (Singapore), Earn up to SGD 3,800 - Ricebowl
IT Support - Infrastructure Engineer (Junior)
BLUZEN PTE. LTD.
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Job Description
Responsibilities
Company Overview
BLUZEN provides IT infrastructure implementation, managed IT services, and maintenance support across Southeast Asia, specializing in end-user computing, servers, networks, cybersecurity, CCTV, access control, and IP telephony for offices and project sites.
Job Summary
This hands-on IT Support & Infrastructure Engineer role supports customers in Singapore by delivering end-user support, troubleshooting on-site issues, and assisting with IT infrastructure projects to ensure reliable business operations.
Responsibilities
Deliver on-site and remote technical support for desktops, laptops, printers, Windows OS, Microsoft 365, and common business applications to ensure smooth user operations
Diagnose and resolve hardware, software, email, internet, and network connectivity issues promptly to minimize downtime
Install, configure, and deploy computers, peripherals, and approved endpoint security software to maintain secure IT environments
Assist in installing, configuring, and troubleshooting switches, firewalls, wireless access points, and VPN connections to support network stability
Execute IT infrastructure projects including office relocations, equipment replacement, rack installation, network patching, labeling, and testing to meet project goals
Perform scheduled preventive maintenance and basic health checks on customer IT equipment to ensure optimal performance
Support installation and troubleshooting of CCTV, access control, and IP telephony systems as required to enhance security and communication
Document support requests, troubleshooting steps, resolutions, service reports, and equipment inventories accurately for transparency and tracking
Coordinate with senior engineers, vendors, and internet service providers to resolve complex incidents efficiently
Respond to assigned service requests within agreed timelines and escalate issues promptly to maintain service quality
Adhere to customer-site safety protocols and company procedures for system access, configuration changes, and data confidentiality to ensure compliance
Required competencies and certifications
Nitec, Higher Nitec, Diploma in IT, Computer Engineering, Networking, or related discipline, or equivalent practical experience
Working knowledge of Windows, PC hardware, Microsoft 365, and common desktop applications
Basic understanding of TCP/IP, IP addressing, DHCP, DNS, LAN, and Wi-Fi
Ability to troubleshoot systematically, communicate clearly with users, and maintain accurate service records
Responsible attitude, willingness to learn, and ability to follow through on assigned tasks
Willingness to travel to customer sites across Singapore
Availability for occasional scheduled after-hours or weekend project work, subject to agreed arrangements
Preferred competencies and qualifications
Exposure to Cisco, Aruba, Fortinet, or similar networking products
Basic knowledge of VLANs, VPNs, firewall rules, or wireless troubleshooting
Familiarity with Windows Server, Active Directory, backup systems, or endpoint protection
Experience with CCTV, access control, structured cabling, or IP telephony
Relevant certifications such as CCNA, CompTIA A+, or Network+
Valid Singapore Class 3/3A driving licence
Bluzen Pte Ltd is headquartered in Singapore, operates subsidiaries in Vietnam, Malaysia and Thailand, and has grown into an IT professional partner for Korean companies that have operations in Southeast Asia with branch offices in Indonesia and Korea. In order to respond to customer inquiries and respond quickly to customer support, we have launched a new site called ************* In the future, we will develop into a live site as a business partner who breathes and breathes with our customers.
BLUZEN provides IT infrastructure implementation, managed IT services, and maintenance support across Southeast Asia, specializing in end-user computing, servers, networks, cybersecurity, CCTV, access control, and IP telephony for offices and project sites.
Job Summary
This hands-on IT Support & Infrastructure Engineer role supports customers in Singapore by delivering end-user support, troubleshooting on-site issues, and assisting with IT infrastructure projects to ensure reliable business operations.
Responsibilities
Deliver on-site and remote technical support for desktops, laptops, printers, Windows OS, Microsoft 365, and common business applications to ensure smooth user operations
Diagnose and resolve hardware, software, email, internet, and network connectivity issues promptly to minimize downtime
Install, configure, and deploy computers, peripherals, and approved endpoint security software to maintain secure IT environments
Assist in installing, configuring, and troubleshooting switches, firewalls, wireless access points, and VPN connections to support network stability
Execute IT infrastructure projects including office relocations, equipment replacement, rack installation, network patching, labeling, and testing to meet project goals
Perform scheduled preventive maintenance and basic health checks on customer IT equipment to ensure optimal performance
Support installation and troubleshooting of CCTV, access control, and IP telephony systems as required to enhance security and communication
Document support requests, troubleshooting steps, resolutions, service reports, and equipment inventories accurately for transparency and tracking
Coordinate with senior engineers, vendors, and internet service providers to resolve complex incidents efficiently
Respond to assigned service requests within agreed timelines and escalate issues promptly to maintain service quality
Adhere to customer-site safety protocols and company procedures for system access, configuration changes, and data confidentiality to ensure compliance
Required competencies and certifications
Nitec, Higher Nitec, Diploma in IT, Computer Engineering, Networking, or related discipline, or equivalent practical experience
Working knowledge of Windows, PC hardware, Microsoft 365, and common desktop applications
Basic understanding of TCP/IP, IP addressing, DHCP, DNS, LAN, and Wi-Fi
Ability to troubleshoot systematically, communicate clearly with users, and maintain accurate service records
Responsible attitude, willingness to learn, and ability to follow through on assigned tasks
Willingness to travel to customer sites across Singapore
Availability for occasional scheduled after-hours or weekend project work, subject to agreed arrangements
Preferred competencies and qualifications
Exposure to Cisco, Aruba, Fortinet, or similar networking products
Basic knowledge of VLANs, VPNs, firewall rules, or wireless troubleshooting
Familiarity with Windows Server, Active Directory, backup systems, or endpoint protection
Experience with CCTV, access control, structured cabling, or IP telephony
Relevant certifications such as CCNA, CompTIA A+, or Network+
Valid Singapore Class 3/3A driving licence
Bluzen Pte Ltd is headquartered in Singapore, operates subsidiaries in Vietnam, Malaysia and Thailand, and has grown into an IT professional partner for Korean companies that have operations in Southeast Asia with branch offices in Indonesia and Korea. In order to respond to customer inquiries and respond quickly to customer support, we have launched a new site called ************* In the future, we will develop into a live site as a business partner who breathes and breathes with our customers.
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