- Shah Alam Selangor Malaysia
Working Location
Job Description
Responsibilities
1. Ensure customer complaints are promptly recorded, followed up, and resolved accordingly. 2. Cross-check the Orca Scan system to ensure inventory records accurately reflect vehicle receiving and delivery movements handled by the PDI Operations team.
3. Regularly monitor customer emails for vehicle call-in and delivery requests, prepare picklists, and coordinate with the Operations team for execution.
4. Enter, update, and maintain accurate data in databases, Excel files, and spreadsheets to ensure records are current and well organized.
5. Attend to incoming customer calls professionally and provide accurate information and assistance when required.
6. Raise Purchase Requisitions (PR) for departmental procurement requirements in accordance with company policies and procedures.
7. Prepare monthly PDI activity summaries and process monthly billing and invoices for PDI activities.
8. Prepare and update defect reports and maintenance reports to ensure timely follow-up and corrective action.
9. Organize, file, and maintain supporting documents required for PUSPAKOM activities, long-storage maintenance, and vendor invoices.
10. Conduct cycle counts and stock counts as required.
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
Ability to commute/relocate:
Work Location: In person
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