Edaran Otomobil Nasional Berhad Hiring! Full Time Senior Technician EV Car in Selangor, Earn up to MYR 4,200 - Ricebowl

• Conduct repair, diagnosis & troubleshooting work with know repair methods at reception time.
• Increases customer satisfaction by performing minor / major service / repair correctly and clean the first time.
• Assist outlet head in technical, warranty, workshop housekeeping and safety on daily operation.
• Responsible for technical & warranty processing such as requisition, reports, paperwork, tracking, storage and audit.
• · Accomplish and maintain high level of quality, productivity and efficiency, achieves daily, weekly and monthly sales target thus maintain low rate of comeback repairs or complaints.
• Accurately and timely perform all work instruction stipulated in service orders assigned; provide written report for additional jobs when necessary.
• Immediately inform Outlet Head on any work delays whenever jobs are unable to meet actual flat rate time.
• Return all replaced parts to customer after each repair and be prepared to work extra time when requested by management.
• Maintain clean tools, equipment, facilities, environment and general workshop housekeeping at all time.
• Responsible for vehicle security and safety while in service center. Follows work rules and service center safety & health practices relating to operation of shop tools, use of person safety devices and housekeeping.
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.
• Responsible in SOP’s, ISO, DOE, Safety & Health and local authorities’ compliance. Provide excellent customer service and ensure increased in retention rate. Deal with all complaints amicably, manage operating cost, good housekeeping practices and ensure company’s profitability.
• Undertake other special assignments, ad-hoc functions and related duties as and when required by the superior.

Pay: RM3,500.00 - RM4,200.00 per month

Benefits:

• Dental insurance
• Free parking
• Gym membership
• Health insurance

Work Location: In person