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Technical Lead
Position Overview
We are looking for a hands-on and results-driven Technical Lead to lead the implementation and delivery of software solutions across Fintech, Financial Systems, ERP, and Enterprise Applications.
The ideal candidate should have a strong combination of technical expertise, software implementation experience, project coordination, and client-facing skills. The candidate will work closely with clients, business users, Product, Engineering, QA, and Support teams to ensure successful implementation and delivery of enterprise solutions.
Key Responsibilities
Technical Implementation & Delivery
- Lead end-to-end software implementation projects from requirement gathering to deployment and handover.
- Translate business requirements into functional and technical deliverables.
- Lead system configuration, integration, testing, deployment, and production handover.
- Coordinate with Product, Engineering, QA, and Support teams for successful delivery.
- Manage integrations with Core Banking, ERP, CRM, Payment Gateways, and other enterprise systems.
- Ensure environment readiness, deployment coordination, documentation, and change management.
Client & Stakeholder Management
- Act as the key technical point of contact for clients and business stakeholders.
- Conduct requirements workshops, technical discussions, testing reviews, and project closure sessions.
- Communicate project status, technical challenges, risks, and resolutions.
- Work closely with clients to understand business requirements and provide suitable technical solutions.
Integration & Technical Troubleshooting
- Manage and troubleshoot API, ETL/ETTL, data migration, system integration, and configuration issues.
- Coordinate technical teams to resolve defects and integration challenges.
- Ensure solutions are scalable, reliable, and aligned with business requirements.
- Support technical analysis and resolution of production issues.
Testing & Quality Assurance
- Lead and coordinate SIT, UAT, and Regression Testing.
- Manage defect tracking, prioritization, and resolution.
- Ensure requirements and changes are properly documented and traceable.
- Validate solutions before deployment and go-live.
Technical Leadership
- Provide technical guidance to development, QA, implementation, and support teams.
- Coordinate multiple technical activities and project priorities.
- Identify technical risks and define appropriate mitigation strategies.
- Drive continuous improvement, automation, and implementation best practices.
Required Experience & Skills
- 5–8 years of experience in software implementation, technical delivery, or technical project environments.
- Strong experience with Fintech, Financial Systems, ERP, or Enterprise Applications.
- Strong understanding of software deployment and system configuration.
- Hands-on knowledge of API integration, ETL/ETTL, and data migration.
- Experience with SIT, UAT, Regression Testing, and QA coordination.
- Familiarity with AWS or Azure.
- Strong troubleshooting and problem-solving skills.
- Experience working with multiple technical and business stakeholders.
Project & Delivery Skills
- Good understanding of Agile, Scrum, and Waterfall methodologies.
- Experience with tools such as:
- Jira
- MS Project
- Asana
- Google Sheets
- Similar project management/collaboration tools
- Experience managing multiple implementation activities and project priorities.
- Strong knowledge of risk, issue, change, and delivery management.
Preferred Qualifications
- Bachelor's Degree in Computer Science, Information Technology, or related field.
- PMP Certification is an advantage.
- Agile/Scrum Certification is an advantage.
- Experience in Collections & Recovery platforms is a plus.
- Experience with enterprise integrations and financial technology platforms is preferred.
Key Competencies
- Strong technical leadership and ownership.
- Excellent client and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Excellent communication and coordination skills.
- Ability to bridge business requirements and technical solutions.
- Proactive and solution-oriented approach.
- Ability to manage multiple priorities and deliver within timelines.
- Strong documentation and organizational skills.
Pay: RM10,000.00 - RM13,000.00 per month
Work Location: Hybrid remote in Kuala Lumpur