JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Facility Coordinator manages the administrative, financial, and day-to-day soft services operations for the JLL account within a strict Good Manufacturing Practice (GMP) pharmaceutical environment. This position bridges the gap between on-site ground coordination, corporate financial compliance, and workplace safety. Working closely with the Finance Manager and the Assistant Facility Manager (AFM) / Facility Manager (FM), the candidate ensures that all facility activities strictly adhere to pharmaceutical regulatory standards and cleanroom protocols.
Key Responsibilities
1. GMP Compliance & Documentation
Regulatory Adherence: Ensure all soft services (e.g., specialized GMP cleaning, pest control, waste management) comply with current Good Manufacturing Practices (cGMP), standard operating procedures (SOPs), and data integrity principles.
Audit Readiness: Maintain flawless documentation, logbooks, and training records to ensure continuous audit readiness for internal and regulatory inspections (e.g., FDA, HSA).
Deviation Management: Support the AFM in identifying, documenting, and reporting any facility-related deviations, and assist in implementing Corrective and Preventive Actions (CAPA).
2. Financial Administration & Account Compliance
PO Management: Initiate, track, and manage the full lifecycle of Purchase Orders (POs) for all GMP soft services, consumable supplies, and site operational needs.
Budget Tracking: Maintain and update the account's budget tracker to monitor expenditures, forecast monthly spend, and flag variances early to management.
Invoice Processing: Collect, verify, and process all vendor invoices, ensuring precise matching against approved POs and timely submission to avoid payment delays.
Cross-Functional Collaboration: Partner directly with the Finance Manager to facilitate monthly financial closings, reconcile accounts, and resolve billing discrepancies.
3. Soft Services & On-Site Coordination
Ground Operations: Act as the primary point of contact on the floor to coordinate, schedule, and oversee daily soft services, paying meticulous attention to cleanroom gowning and sanitation protocols.
Vendor Monitoring: Supervise on-site specialized vendors, ensuring deliverables meet strict pharmaceutical Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
Leadership Support: Work hand-in-hand with the AFM/FM to execute site strategies, manage facility checklists, and resolve operational issues on the ground immediately.
4. Site Safety Champion (Supporting the AFM)
Safety Culture: Act as the dedicated Site Safety Champion, actively driving and promoting a proactive safety culture across the plant floor for all staff and vendors.
Hazard Identification: Assist the AFM in conducting regular site walks, hazard hunts, and safety inspections to identify and mitigate physical, operational, or contamination risks.
EHS Compliance: Support the AFM in maintaining Environment, Health, and Safety (EHS) documentation, incident reporting, and ensuring compliance with JLL, client, and bio-safety standards.
Job Requirements & Qualifications
Experience: Minimum 2–3 years of experience in Facilities Management within a GMP pharmaceutical, biopharma, or medical device manufacturing plant (experience on a JLL or similar MNC account is highly advantageous).
GMP Knowledge: Solid understanding of cGMP guidelines, cleanroom protocols (ISO classes), documentation practices (ALCOA principles), and specialized facility sanitation.
Financial Literacy: Strong proficiency in handling PO creation, processing invoices, and managing basic budget trackers / financial spreadsheets.
Technical Skills: Advanced skills in Microsoft Excel (for tracking spend) and experience using corporate procurement/ERP software (e.g., SAP, JDE, or internal JLL systems).
Safety Knowledge: Basic certification or demonstrable experience in workplace safety/EHS protocols (e.g., bizSAFE certification or equivalent is preferred).
Communication: Excellent interpersonal skills with the ability to collaborate effectively with finance professionals, QA/QC teams, site management, and ground vendors.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.