PROFESSI360 PTE. LTD. Hiring! Full Time IT SUPPORT SPECIALIST in , Earn up to SGD 4,000 - Ricebowl

JobDescription:

The IT Support Specialist is to provide technical support to our enterprise customers.The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will be grown to lead a team if the performance is outstanding.

Responsibilities:

• Provide advanced support for Windows 11
• Manage device provisioning, configuration, imaging, and deployment for Windows environments.
• Perform break-fix support for hardware, software, and mobile devices.
• Troubleshoot and resolve:
• BitLocker / File vault encryption issues
• BSOD/crash diagnostics
• Administer Intune for device management and deployment.
• Install, upgrade, and maintain operating systems, applications, and peripherals.
• Handle O365 support , including Word, Excel, Outlook, PowerPoint, and Access.
• Perform basic network troubleshooting , including switches, wired/wireless connectivity.
• Collaborate with internal IT teams to ensure seamless service delivery.
• Work within a ticketing system to manage multiple tasks in a fast-paced environment.

DesiredSkills & Experience:

• Minimum 1 year of IT support experience in enterprise environments.
• Strong knowledge of Windows 11 , BitLocker, and imaging tools.
• Proficiency in troubleshooting hardware issues and replacing components.
• Familiarity with Microsoft Office Suite and O365 administration .
• Understanding of network fundamentals and connectivity troubleshooting.
• Excellent customer service and communication skills .
• Ability to work under pressure and manage multiple tickets simultaneously.

Education:

• 1+ years of work experience with Microsoft Intune

• 1+ years of work experience with Windows
  

• Please include your current and expected salary in your resume. Only shortlisted candidates will be notified.

Assembling the best of breed for both IT and Security competent profession, Professi360 put forward an over qualify team to address our customer needs. Our vast experience in system and network security, design and device deployment and know-how, helps the team to mitigate high risk implementation problems, which tradition IT company would not be able to address.