Are you friendly, customer-oriented, and looking for an opportunity in the F&B industry?
Our client is hiring enthusiastic Service Crew members to join their restaurant team at IOI City Mall. This is a great opportunity for candidates who enjoy working with customers and want to gain experience in a fast-paced restaurant environment. Training will be provided.
Job Details
Employment Type: Full-Time
Location: Sunway Pyramid
Working Hours: 8 hours per shift + 2-hour break allocation
Working Days: 6 days per week
Off Day: 1 rotational off day per week
Shift: Rotational shifts
Salary & Benefits
- Gross Salary: RM2,200 – RM2,500 per month
- Basic Salary: RM1,700
- Service Incentive: RM100 – RM150
- Meal Allowance, where applicable
- Overtime Pay, where applicable
- EPF & SOCSO
- Annual Leave & Medical Leave
- Training provided
- Accommodation available, subject to availability
- Air-conditioned accommodation: RM120/month
- Non-air-conditioned accommodation: RM80/month
- Selected accommodation is within walking distance of the outlet
Requirements
- Minimum SPM qualification is not required.
- Fresh graduates and candidates with no prior F&B experience are welcome to apply.
- Experience in F&B, retail, hospitality, or customer service is an advantage but not required.
- Good communication skills in English and Bahasa Malaysia.
- Friendly, responsible, and willing to learn.
- Able to work in a fast-paced team environment.
- Comfortable working rotational shifts, weekends, and public holidays.
- Able to stand for extended periods during operational hours.
Key ResponsibilitiesCustomer Service
- Welcome customers in a friendly and professional manner.
- Take customer orders accurately and recommend menu items when required.
- Serve food and beverages according to company service standards.
- Handle customer enquiries and resolve basic concerns professionally.
Restaurant Operations
- Prepare tables before service and clear tables after customers finish dining.
- Maintain cleanliness of the dining area and ensure outlet hygiene standards are followed.
- Coordinate with kitchen staff to ensure timely food preparation and service.
- Assist with cashiering and payment processing when required.
Daily Operations
- Follow company SOPs, food safety, and hygiene guidelines.
- Support daily restaurant operations to ensure smooth service.
- Perform other duties assigned by the Outlet Manager or Supervisor.
Working Schedule
- 8 working hours per shift
- 2-hour break allocation
- 6 working days per week
- 1 rotational off day per week
- Rotational shifts required
- Weekend and public holiday shifts required
Working Location
Sunway Pyramid
Pay: RM2,200.00 - RM2,500.00 per month
Work Location: In person