RIDIK I CLPS Inc Hiring! Full Time Assistant Account Manager in Federal Territory, Earn up to MYR 8,000 - Ricebowl

Job Description:

We are seeking a motivated and detail-oriented Assistant Account Manager to join our IT outsourcing company. In this role, you will support the Account Manager in managing client relationships, ensuring customer satisfaction, and driving project delivery.

Key Responsibilities:

1. Act as liaison between clients and internal teams, ensuring effective communication and timely resolution of issues.

2. Monitor project progress and deliverables, providing updates to clients and stakeholders.

3. Help prepare reports and presentations for client meetings.

4. Support the Account Manager in identifying opportunities for account growth and expansion.

5. Maintain accurate records of client interactions and project statuses in the CRM and TAM system.

6. Assist the Account Manager and team in any other duties

Qualification:

a. Bachelor’s degree in Business, IT, or a related field.

b. Previous experience in account management or customer service within the IT industry is a plus.

c. Strong communication and interpersonal skills.

d. Ability to work collaboratively in a fast-paced environment.

e. Proficient in Microsoft Office Suite and familiarity with CRM software.

What We Offer

Competitive salary and benefits package.

Opportunities for professional growth and development.

A dynamic and supportive work environment.

Pay: RM4,000.00 - RM8,000.00 per month

Work Location: In person