MANAGEMENT TRAINEE (Food Services Store Manager)
Job Summary
We are looking for a responsible and hands-on Food Services Store Manager to oversee the daily operations of our F&B outlet. The successful candidate will lead the outlet team, maintain high standards of food quality, service and cleanliness, and ensure smooth and efficient operations.
Key Responsibilities
- Manage and oversee the day-to-day operations of the outlet.
- Lead, supervise and motivate service crew to ensure smooth operations.
- Prepare staff schedules and ensure adequate manpower deployment.
- Train and guide new and existing employees on operational procedures and service standards.
- Ensure food quality, presentation and service standards are consistently maintained.
- Monitor outlet cleanliness, food hygiene and workplace safety standards.
- Ensure compliance with company SOPs, food safety requirements and regulatory requirements.
- Handle customer feedback and resolve service issues professionally.
- Monitor stock levels and coordinate ordering and replenishment of supplies.
- Control food wastage, operating expenses and manpower costs.
- Monitor daily sales and work towards achieving outlet sales and operational targets.
- Ensure proper cash handling, POS procedures and daily closing procedures.
- Conduct regular checks on equipment and outlet facilities and report maintenance issues promptly.
- Work closely with management and other departments to resolve operational matters.
- Provide regular updates on outlet performance, staffing and operational issues.
- Perform other operational duties as assigned by management.
Requirements
- Minimum 2 years of relevant experience in F&B operations, preferably in a supervisory or managerial capacity.
- Strong leadership and people-management skills.
- Good communication and customer-service skills.
- Hands-on and able to work in a fast-paced F&B environment.
- Able to manage staff, operational issues and customer situations independently.
- Good understanding of food hygiene and workplace safety practices.
- Basic knowledge of inventory, cost control and outlet sales management.
- Able to work shifts, weekends and public holidays according to operational requirements.
- Food Safety Course certification would be an advantage.
HJ. MAIMUNAH RESTAURANT & CATERING PTE LTD