My US Pizza Hiring! Full Time Operations Admin (Junior Executive) in Federal Territory, Earn up to MYR 3,500 - Ricebowl

Key Responsibilities

1. Operations Management

• l Provide daily administrative and operational support to the Operations Department and outlets.
• l Coordinate and monitor day-to-day operational activities to ensure smooth business operations.
• l Follow up with outlets regarding operational matters, outstanding issues, requests, and deadlines.
• l Prepare and maintain operational documents, records, forms, reports, and correspondence.
• l Ensure all operational information and documentation are accurate and updated.
• l Assist Operations Managers and Area Managers with administrative and coordination tasks.

2. Outlet Coordination

• l Act as a coordination point between the Operations Department, restaurant outlets, Head Office, suppliers, and other departments.
• l Follow up with outlet teams regarding daily operational requirements and issues.
• l Coordinate outlet requests and ensure timely resolution with relevant departments.
• l Monitor outlet submissions and ensure reports and documents are submitted within deadlines.
• l Assist in communicating new operational procedures, announcements, campaigns, and instructions to outlets.

3. Reporting & Data Management

• l Prepare daily, weekly, and monthly operational reports for management review.
• l Consolidate sales, outlet performance, inventory, manpower, and other operational data.
• l Maintain accurate records using Microsoft Excel and internal systems.
• l Check data accuracy and investigate discrepancies before submitting reports.
• l Track operational KPIs and highlight outstanding issues to the Operations team.
• l Prepare presentations, summaries, and management reports when required.

4. Inventory & Purchasing Support

• l Assist in monitoring outlet inventory and operational supplies.
• l Coordinate with outlets and suppliers regarding stock availability, deliveries, and shortages.
• l Follow up on purchase orders, delivery schedules, invoices, and outstanding supplier matters.
• l Maintain proper records of purchases, stock movements, and operational supplies.
• l Escalate stock discrepancies, delays, or supply issues to the relevant department.

5. Vendor & Supplier Coordination

• l Liaise with suppliers, contractors, and service providers on operational matters.
• l Follow up on quotations, purchase orders, invoices, delivery arrangements, and service schedules.
• l Maintain vendor documentation and records.
• l Coordinate maintenance, repair, equipment, and other operational requests where required.
• l Ensure outstanding vendor issues are followed up and resolved within the agreed timeline.

6. Documentation & Filing

• l Maintain an organized filing system for contracts, agreements, invoices, reports, forms, and operational documents.
• l Ensure documentation is properly recorded and easily accessible for management or audit purposes.
• l Prepare meeting agendas, minutes, presentations, and follow-up action lists.
• l Monitor important documents, expiry dates, and renewal requirements.

Requirements

1. Diploma/Degree in Business Administration, Management, Operations, or related field.

2. Minimum 3 years of experience in administration, operations, F&B, retail, or a related industry.

3. Strong experience in operations coordination and administrative support.

4. Proficient in Microsoft Excel, Word, and PowerPoint.

5. Experienced in preparing daily/weekly/monthly reports and maintaining operational records.

6. Strong coordination skills with outlets, suppliers, vendors, and internal departments.

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person