- Outram Central Region (Singapore) Singapore
PERSOL Hiring! Full Time [Entry] Group HR Shared Services (HRSS) in Central Region (Singapore), Earn up to SGD 3,000 - Ricebowl
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Job Description
Responsibilities
HR Shared Services (HRSS) – HR Operations Executive
Industry:
Healthcare
Employment Type:
1-Year Renewable Contract
Contract Duration:
1 year, subject to extension
Working Location:
Novena
(walking distance from MRT)
Working Hours:
Monday to Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 5:30 PM
About the Role
We are looking for a
HR Shared Services (HRSS) professional
to join our team as a
Flexible HR Operations Resource
.
This role provides broad exposure across the
full employee lifecycle
, supporting HR operations from
pre-employment and onboarding through in-service administration and offboarding
.
The successful candidate will be deployed across different HRSS portfolios based on operational priorities, service demands and workforce requirements. You will play an important role in ensuring HR transactions are processed
accurately, efficiently and in compliance with company policies and regulatory requirements
, while delivering a positive employee experience.
This is an excellent opportunity for individuals looking to build a strong foundation in
HR Operations and Shared Services
, gain exposure to diverse HR processes, and contribute to continuous improvement initiatives.
Key Responsibilities
HR Operations & Service Delivery
Act as the
first point of contact
for employees and HR stakeholders on HR-related enquiries.
Process HR transactions accurately and within established
Service Level Agreements (SLAs)
.
Maintain accurate and up-to-date employee records in accordance with policies and compliance requirements.
Provide timely, professional and customer-focused support through HR shared service channels.
Work closely with HR stakeholders and internal teams to resolve operational queries and ensure smooth service delivery.
Pre-Employment & Onboarding
Prepare employment contracts, appointment letters and related documentation.
Coordinate medical screenings and pre-employment checks.
Create and maintain employee records and HR documentation.
Support work pass administration and coordinate with relevant government agencies where required.
Facilitate onboarding activities and ensure a smooth joining experience for new employees.
In-Service HR Operations
Maintain and update employee information and HR records.
Support probation confirmation processes and documentation.
Process contract renewals and related administrative activities.
Administer and maintain professional licence records.
Provide support for employment certification and related HR requests.
Ensure timely and accurate processing of employee lifecycle transactions.
Offboarding & Employee Separation
Support resignation, clearance and exit documentation processes.
Coordinate employee separation activities with relevant stakeholders.
Update employee records and process work pass cancellations where applicable.
Ensure all offboarding transactions and documentation are completed accurately and within the required timelines.
Continuous Improvement & Operational Support
Support HRSS projects, process improvement initiatives and implementation activities.
Assist in reviewing and updating
Standard Operating Procedures (SOPs)
and process documentation.
Provide operational coverage across different HRSS functions as required.
Contribute ideas and feedback to improve HR processes, service delivery and employee experience.
Requirements
Diploma in Human Resource Management, Business Administration or a related discipline.
Prior experience in
HR Administration, HR Operations, HR Shared Services or Customer Service
is preferred.
Entry-level candidates are welcome to apply.
Proficient in
Microsoft Office
, particularly Microsoft Excel and Word.
Experience with
SAP SuccessFactors
or other HRIS systems will be an advantage.
Strong customer-centric mindset with a commitment to providing quality HR service.
Good collaboration and teamwork skills.
Adaptable and resilient, with the ability to work across different HR functions and priorities.
Meticulous with strong attention to detail and accuracy.
Demonstrates a high level of
integrity, confidentiality and professionalism
.
Why Join Us?
Gain
end-to-end exposure across the employee lifecycle
.
Build valuable experience in
HR Shared Services and HR Operations
within the healthcare industry.
Work across diverse HR portfolios and broaden your HR skill set.
Opportunity to contribute to
process improvement and HRSS projects
.
Convenient
Novena location
, within walking distance of the MRT.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.
For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: ************* If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at *************
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at ************* If you wish to withdraw your consent, please drop us an email at "*************" to let us know. Please feel free to contact us if you have any queries.
For more information, please visit *************
Industry:
Healthcare
Employment Type:
1-Year Renewable Contract
Contract Duration:
1 year, subject to extension
Working Location:
Novena
(walking distance from MRT)
Working Hours:
Monday to Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 5:30 PM
About the Role
We are looking for a
HR Shared Services (HRSS) professional
to join our team as a
Flexible HR Operations Resource
.
This role provides broad exposure across the
full employee lifecycle
, supporting HR operations from
pre-employment and onboarding through in-service administration and offboarding
.
The successful candidate will be deployed across different HRSS portfolios based on operational priorities, service demands and workforce requirements. You will play an important role in ensuring HR transactions are processed
accurately, efficiently and in compliance with company policies and regulatory requirements
, while delivering a positive employee experience.
This is an excellent opportunity for individuals looking to build a strong foundation in
HR Operations and Shared Services
, gain exposure to diverse HR processes, and contribute to continuous improvement initiatives.
Key Responsibilities
HR Operations & Service Delivery
Act as the
first point of contact
for employees and HR stakeholders on HR-related enquiries.
Process HR transactions accurately and within established
Service Level Agreements (SLAs)
.
Maintain accurate and up-to-date employee records in accordance with policies and compliance requirements.
Provide timely, professional and customer-focused support through HR shared service channels.
Work closely with HR stakeholders and internal teams to resolve operational queries and ensure smooth service delivery.
Pre-Employment & Onboarding
Prepare employment contracts, appointment letters and related documentation.
Coordinate medical screenings and pre-employment checks.
Create and maintain employee records and HR documentation.
Support work pass administration and coordinate with relevant government agencies where required.
Facilitate onboarding activities and ensure a smooth joining experience for new employees.
In-Service HR Operations
Maintain and update employee information and HR records.
Support probation confirmation processes and documentation.
Process contract renewals and related administrative activities.
Administer and maintain professional licence records.
Provide support for employment certification and related HR requests.
Ensure timely and accurate processing of employee lifecycle transactions.
Offboarding & Employee Separation
Support resignation, clearance and exit documentation processes.
Coordinate employee separation activities with relevant stakeholders.
Update employee records and process work pass cancellations where applicable.
Ensure all offboarding transactions and documentation are completed accurately and within the required timelines.
Continuous Improvement & Operational Support
Support HRSS projects, process improvement initiatives and implementation activities.
Assist in reviewing and updating
Standard Operating Procedures (SOPs)
and process documentation.
Provide operational coverage across different HRSS functions as required.
Contribute ideas and feedback to improve HR processes, service delivery and employee experience.
Requirements
Diploma in Human Resource Management, Business Administration or a related discipline.
Prior experience in
HR Administration, HR Operations, HR Shared Services or Customer Service
is preferred.
Entry-level candidates are welcome to apply.
Proficient in
Microsoft Office
, particularly Microsoft Excel and Word.
Experience with
SAP SuccessFactors
or other HRIS systems will be an advantage.
Strong customer-centric mindset with a commitment to providing quality HR service.
Good collaboration and teamwork skills.
Adaptable and resilient, with the ability to work across different HR functions and priorities.
Meticulous with strong attention to detail and accuracy.
Demonstrates a high level of
integrity, confidentiality and professionalism
.
Why Join Us?
Gain
end-to-end exposure across the employee lifecycle
.
Build valuable experience in
HR Shared Services and HR Operations
within the healthcare industry.
Work across diverse HR portfolios and broaden your HR skill set.
Opportunity to contribute to
process improvement and HRSS projects
.
Convenient
Novena location
, within walking distance of the MRT.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.
For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: ************* If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at *************
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at ************* If you wish to withdraw your consent, please drop us an email at "*************" to let us know. Please feel free to contact us if you have any queries.
For more information, please visit *************
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