Healthcare
Monday - Friday / office hours & Alternate Saturday (AM)
Working location: Central
1 year contract renewable
Responsibilities
Handle patient enquiries and appointment scheduling through multiple channels (phone, email, SMS)
Coordinate medical appointments across various specialties and clinics
Process referrals from primary care physicians and external specialists
Send appointment reminders and follow-up communications
Maintain accurate patient records in the hospital appointment system
Document all patient interactions in the system
Provide clear guidance on appointment preparation and clinic locations
Support patients with special requirements or urgent medical needs
Requirements
Min GCE O Level / Nitec / Diploma
At least 2 - 3 years of customer service experiences preferably in healthcare setting
Possess good communication, organisational and coordination skills
Ability to exercise initiative, manage pressure and multi-task in a fast-paced environment
How to apply:
Interested applicants, please send in your resume in MS Word format to *************
We regret that only short-listed applicants will be notified.
Tiong Kai Yuen Noreen
Registration No: R1222616
EA Licence No: 12C6253