MARA Liner Hiring! Full Time EXECUTIVE CEO OFFICE (Strategy - Business Analytics) in Federal Territory, Earn up to MYR 4,000 - Ricebowl

Job Purpose

To provide analytical, performance management and strategic coordination support to the Head of CEO Office through the development of management dashboards, consolidation and analysis of business data, monitoring of corporate performance and preparation of actionable insights to support informed decision-making by the CEO and Management.

Principle Accountabilities

1. Coordinate the collection, validation and consolidation of divisional data and information for corporate planning, business planning, performance monitoring and management reporting.

2. Develop, maintain and continuously enhance executive management dashboards, performance scorecards and analytical reports for the CEO, Management and relevant governance meetings.

3. Analyse corporate, financial and operational performance, including trends, variances, performance gaps, correlations and underlying issues, and translate findings into clear management insights and recommendations.

4. Coordinate the corporate and divisional KPI reporting cycle, including submission timelines, supporting evidence, data validation and alignment with approved strategic targets.

5. Perform business analytics on relevant corporate and operational indicators, including revenue, cost, productivity, manpower, fleet utilisation, ridership, route performance, operational efficiency and other key business metrics.

6. Identify material performance gaps, abnormal trends, data inconsistencies and emerging business risks through dashboard monitoring and data analysis, and recommend appropriate follow-up actions.

7. Support forecasting, scenario analysis, sensitivity analysis and other quantitative assessments for corporate planning, resource allocation and business performance evaluation.

8. Conduct business, industry, competitor and regulatory research, including benchmarking and comparative analysis, to support strategic decision-making.

9. Develop and maintain appropriate data visualisation, management reporting and analytical tools to improve the quality, timeliness and accessibility of business information.

10. Track agreed corrective actions, performance improvement initiatives, CEO directives and Management decisions, including ownership, timelines and completion status.

11. Support the preparation of executive presentations, briefing notes, management reports, business cases, strategic proposals and Board papers.

12. Coordinate assigned strategic projects and transformation initiatives, including milestones, risks, issues, dependencies, deliverables and implementation progress.

13. Facilitate cross-functional discussions and follow up with relevant divisions on strategic initiatives, performance matters, data requirements and Management decisions.

14. Support organisational digitalisation, process improvement and data-driven decision-making initiatives.

15. Maintain proper documentation, version control, data integrity and confidentiality of CEO Office, Management and corporate information.

16. Perform any other related duties assigned by the Head of CEO Office or Management within the scope of the position.

Education

• Bachelor’s Degree in Data Analytics, Business Analytics, Actuarial Science, Statistics, Economics, Finance, Mathematics, Business Administration, Strategic Management or other related discipline from a recognised institution.
• Professional certification or relevant training in business analytics, data visualisation, statistics, performance management, strategy or project management will be an added advantage.

Experience

• Minimum one (1) to four (4) years of relevant experience in business analytics, data analysis, performance management, corporate planning, business analysis, management reporting or related functions.
• Experience in developing management dashboards, performance scorecards, analytical reports or business intelligence reporting.
• Experience in analysing business performance and translating data into management insights and recommendations.
• Experience in coordinating cross-functional data, KPI or performance reporting will be an added advantage.
• Experience in a Government-Linked Company (GLC), transportation, logistics, infrastructure or operational environment will be an added advantage.

Skills and competencies

• Business analytics and performance analysis.
• Executive dashboard development and management reporting.
• Corporate KPI and performance management.
• Data interpretation, trend analysis and variance analysis.
• Forecasting, scenario analysis and quantitative assessment.
• Data visualisation and business intelligence reporting.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Excel.
• Proficiency in Power BI or equivalent business intelligence tools.
• Working knowledge of SQL will be an added advantage.
• Knowledge of Python, R or other analytical tools will be an added advantage.
• Strong report writing and executive presentation skills.
• Good communication skills in Bahasa Malaysia and English.
• Cross-functional coordination and stakeholder management.
• Attention to detail, integrity, confidentiality and sound judgement.

Pay: RM2,400.00 - RM4,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Work from home

Education:

• Bachelor's (Required)

Experience:

• Dashboard development: 2 years (Preferred)
• Business analysis: 1 year (Preferred)
• Data visualisation: 1 year (Preferred)
• performance analysis: 1 year (Preferred)

Work Location: In person