- Serangoon North-east Region (Singapore) Singapore
MIDEA (SINGAPORE) PRODUCT PTE. LTD. Hiring! Full Time E-Commerce Operations Executive in North-east Region (Singapore), Earn up to SGD 6,000 - Ricebowl
E-Commerce Operations Executive
MIDEA (SINGAPORE) PRODUCT PTE. LTD.
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Job Description
Responsibilities
Key responsibilities
Manage the daily operations and backend administration of the company's Shopee and Lazada stores, including store setup and optimization, product listing and delisting, pricing, inventory management, and participation in platform campaigns and promotions
Monitor and analyze key e-commerce performance metrics, including store traffic, conversion rates, orders, sales performance, and customer reviews, and provide recommendations to improve overall store performance
Support product selection and pricing strategies by monitoring market trends, customer demand, and competitor activities, and continuously optimize the product portfolio
Plan, coordinate, and execute TikTok and Shopee livestream activities, including livestream content planning, scheduling, script preparation, livestream setup, host coordination, and post-live performance analysis
Stay updated on platform policies, rules, and operational requirements to maintain good store and account health
Handle customer enquiries, after-sales matters, and platform-related disputes when required
Coordinate closely with Supply Chain, Warehouse, Logistics, Marketing, and other relevant teams to ensure smooth inventory preparation, order fulfilment, delivery, and after-sales processes
Support the achievement of assigned e-commerce sales targets and business objectives
Perform other e-commerce operations-related duties as assigned by the reporting manager
About you
Diploma or above, preferably in E-Commerce, International Business/Trade, Marketing, Business, or a related discipline
Minimum 2 years of experience in e-commerce operations, preferably with hands-on experience managing Shopee and/or Lazada
Familiar with Shopee and Lazada seller platforms, backend operations, platform rules, campaigns, and promotional tools
Experience in TikTok and/or Shopee livestream operations will be an advantage
Strong analytical skills with the ability to interpret e-commerce data and use insights to improve operational and sales performance
Good understanding of online product selection, pricing, promotions, and competitor analysis
Detail-oriented, responsible, and able to work independently in a fast-paced environment
Good communication, coordination, and problem-solving skills
Able to work effectively with cross-functional teams
Able to accommodate livestream schedules and operational rostering when required
Manage the daily operations and backend administration of the company's Shopee and Lazada stores, including store setup and optimization, product listing and delisting, pricing, inventory management, and participation in platform campaigns and promotions
Monitor and analyze key e-commerce performance metrics, including store traffic, conversion rates, orders, sales performance, and customer reviews, and provide recommendations to improve overall store performance
Support product selection and pricing strategies by monitoring market trends, customer demand, and competitor activities, and continuously optimize the product portfolio
Plan, coordinate, and execute TikTok and Shopee livestream activities, including livestream content planning, scheduling, script preparation, livestream setup, host coordination, and post-live performance analysis
Stay updated on platform policies, rules, and operational requirements to maintain good store and account health
Handle customer enquiries, after-sales matters, and platform-related disputes when required
Coordinate closely with Supply Chain, Warehouse, Logistics, Marketing, and other relevant teams to ensure smooth inventory preparation, order fulfilment, delivery, and after-sales processes
Support the achievement of assigned e-commerce sales targets and business objectives
Perform other e-commerce operations-related duties as assigned by the reporting manager
About you
Diploma or above, preferably in E-Commerce, International Business/Trade, Marketing, Business, or a related discipline
Minimum 2 years of experience in e-commerce operations, preferably with hands-on experience managing Shopee and/or Lazada
Familiar with Shopee and Lazada seller platforms, backend operations, platform rules, campaigns, and promotional tools
Experience in TikTok and/or Shopee livestream operations will be an advantage
Strong analytical skills with the ability to interpret e-commerce data and use insights to improve operational and sales performance
Good understanding of online product selection, pricing, promotions, and competitor analysis
Detail-oriented, responsible, and able to work independently in a fast-paced environment
Good communication, coordination, and problem-solving skills
Able to work effectively with cross-functional teams
Able to accommodate livestream schedules and operational rostering when required
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