1. Beverage Preparation & Service
- Prepare high-quality coffee, espresso-based drinks, tea, and specialty beverages according to café standards.
- Ensure consistency in taste, presentation, and beverage quality.
- Handle custom orders and special dietary requests accurately.
2. Customer Service
- Greet customers warmly and provide friendly, attentive service.
- Take orders efficiently and ensure a smooth customer experience.
- Address customer inquiries or complaints professionally.
3. Cashiering
- Operate POS system for order-taking and payments.
- Handle cash, e-wallet, and card transactions accurately.
- Maintain proper cash handling and end-of-shift balancing.
4. Store Operations
- Maintain a clean and organised workstation, including coffee machines, counters, and service areas.
- Assist in opening and closing duties according to SOP.
- Keep track of stock levels for coffee beans, milk, syrup, and other supplies.
5. Equipment Care
- Clean, calibrate, and maintain coffee machines and grinders.
- Report equipment issues promptly to the supervisor.
6. Quality & Safety Compliance
- Adhere to food hygiene and safety guidelines.
- Follow company SOPs related to beverage preparation, cleanliness, and service.
7. Teamwork
- Support fellow café team members when required.
- Assist during peak hours to ensure smooth operations.
8 . Hygiene & Safety
- Ensure all hygiene, sanitation, and food safety practices comply with company and regulatory standards.
- Conduct routine checks to ensure food is handled, stored, and prepared safely.
- Ensure staff follow proper handwashing, glove usage, and cleanliness protocols.
- Maintain cleanliness of equipment, utensils, and surfaces to prevent contamination.
- Adhere to safety guidelines related to hot equipment, sharp tools, and chemical usage.
Job Types: Full-time, Contract
Pay: From RM1,700.00 per month
Benefits:
- Flexible schedule
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
Work Location: In person