Outlet Location:
Summary
Contributes to success by assisting the PIC in executing store operations during scheduled shifts. Attain to customer needs and give the best customer service and maintain the “We Make People Happy” for the customer. Responsible for modelling and acting in accordance with Baskin Robbins principles
Key Responsibilities
- Acts with integrity, honest and acknowledge that promote the culture, values and mission of Baskin Robbins.
- To provide excellent customer service and customer experience to Baskin Robbins customers
- To be able to understand the needs of the customer.
- To maintain the highest standard of product quality and hygiene.
Key Competencies
- Relentless focus on customer, understands what customer wants and how to deliver the experience
- Listens and communicates well with others within and outside of BR. Creates a team environment that is positive and productive.
- Takes personal responsibility to do the right thing. Adapts quickly to change and makes timely, thoughtful decisions.
- Continuously seek opportunities to improve self and others.
Qualifications and Experience
- Min. SPM holders or Diploma in Hotel Management or its equivalent with 1 year of experience in operations management in F&B or food service industry.
- Articulate and able to communicate effectively across all functions and levels.
Other
- Total remuneration (Estimated around RM2,300 to RM2,500 including basic salary, incentive pay, transport reimbursement, overtime)
- Staff Meal
- 1% of sales incentive (If achieve targeted sales)
- 16 days of annual leave
- Free cake on birthday
- Group insurance
- Outpatient medical claim
- PayD advance salary benefits (terms applies)
Pay: RM1,700.00 - RM1,800.00 per month
Benefits:
- Additional leave
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Application Question(s):
- Can you work on weekends and public holidays?
- Our basic salary is 1,700 are you okay with that? However total package will be above 2,000 including allowances?
- Are you okay to work as permanent Fulltime staff?
- Do you have own transport to travel or work at KLCC?
Work Location: In person