Objectives of this role
Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
Develop, implement, and maintain quality assurance protocols
Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
Ensure that operational activities remain on time and within budget
Track staffing requirements, hiring new employees as needed
Oversee accounts payable and accounts receivable departments
Required skills and qualifications
Two or more years of proven success in an operations management role
Strong skills in budget development and oversight
Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
Proficiency in conflict management and business negotiation processes
Knowledge of business productivity software and an aptitude for learning new applications
RAFFLES EMPLOYMENT PTE. LTD.