Key Responsibilities
Serve as a point of contact for new and existing tenants, assisting them with property related enquiries and efficiently managing routine service requests.
Coordinate fitting-out and reinstatement projects, ensuring all works align with established quality standards and timelines.
Conduct regular site inspections and maintain meticulous tracking of maintenance schedules and operational tasks.
Manage communication channels effectively to address tenant feedback and ensure high levels of satisfaction.
Liaise with service providers and vendors to ensure property maintenance and operational standards are consistently upheld.
Provide general administrative support, including maintaining records. Correspondences, trackers and other relevant documentation.
Assist with the coordination and administrative support for tenant engagement activities and events, where required
Perform any other ad hoc administrative duties as assigned to support the department.
Requirements
Prior administrative experience within the property management or real estate sector is highly preferred.
Strong interpersonal and communication skills, with the ability to interact professionally with tenants and vendors.