One Mobile Care (Realme) Hiring! Full Time Technical Specialist in Selangor, Earn up to MYR 4,500 - Ricebowl

Technical Specialist
Location: Uptown 2, Damansara Utama
Working Hours: 9am - 6pm
Working Days: 5 days in a week
Salary Range: RM 3300 – RM 4500

Responsibilities

• Ensure that all repairs performed meet the company's quality standards.
• Disassemble, test, and replace defective parts.
• Reassemble the complete device.
• Maintain cleanliness and professional appearance of stores and repair stations.
• Support productivity by ensuring all requests are handled in a timely manner.
• Meet or exceed key performance service and repair objectives.
• Attend and complete the company's technical and non-technical training.
• Assess customer support needs and provide solutions for the technical team.
• Flexibility to regularly rotate through different technical specialities and skill sets.
• Responsible for customer care when delivering product diagnoses and potential solutions.
• Respond in messages on rest days/non-working hours if the technical team is needed.
• Outstation to service centres is required at least once in a month.

Requirements

• Preferably Entry Level specialised in Engineering.
• Knowledgeable in electronics/phone systems and components.
• Able to multi-task.
• Candidate who can join immediately is preferably.
• Fresh graduates are welcome to apply, as training will be provided.
• Ability to thrive on change as products evolve.
• Excellent time management skills and can make decisions quickly.
• Candidates fluent in Mandarin preferred as the role requires candidates to deal with Mandarin speaking superior.

Benefits

• 13th Month Salary
• Medical Benefits & Medical Claim
• EPF/SOCSO/EIS contribution
• Staff Price Purchase

Job Type: Full-time

Pay: RM3,300.00 - RM4,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Work from home

Education:

• STM/STPM (Preferred)

Language:

• Mandarin (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person