Tokio Marine Insurance Group Hiring! Full Time Practical Trainee - Intern (Claims - Motor) - OD in WP Kuala Lumpur - Ricebowl

Responsibilities

• Handle, process and recommend settlement of claims diligently in accordance with policy contract, company policy and procedures.

• To ensure claims appeal from any parties/complaints are attended and respond within the benchmark set by the department.

• Provide quality, prompt and claims courteous service to meet customer satisfaction.

• To ensure outstanding claim files are reviewed regularly and ensure claim reserves are adequate with status updated.

• To handle incoming enquiries from internal or external parties via emails, phone calls and letters.

Identifying potential fraud and make appropriate referrals.