Sri Ternak Group Of Companies Hiring! Full Time Assistant Manager, System Administrator in Selangor - Ricebowl

Company Description Sri Ternak Group of Companies is a long-established wholesale supermarket brand serving Selangor residents for over 45 years, with multiple locations across the Klang Valley. Guided by its founding and second-generation leadership, the Group has grown to over 2,800 team members and operates nine 24/7 wholesale supermarket branches focused on convenience and value. The company has transformed from a traditional supermarket into a modern retail concept, emphasizing tidy, efficient store layouts and a superior shopping environment. Through collaborations such as ST Rosyam Mart, Sri Ternak offers a five-star shopping experience at wholesale prices, supported by direct sourcing from local suppliers and imports from various countries. With its own processing facilities, the Group is committed to providing fresh, high-quality products at competitive prices while helping people and businesses save money, time, and live better.

Role Description The Assistant Manager, System Administrator is a full-time, on-site role based in Selayang. This role is responsible for overseeing day-to-day IT system operations, including server and network administration, user account management, and system performance monitoring. The Assistant Manager, System Administrator will coordinate and resolve technical issues, provide support to internal users, and ensure systems are secure, stable, and compliant with company standards. This position also assists in planning and implementing system upgrades, backups, and disaster recovery procedures, while maintaining documentation and collaborating with vendors or external partners as needed. The role involves working closely with other departments to understand operational needs and support the reliability and efficiency of IT services across the Group.

Qualifications

• Strong System Administration skills, including managing servers, networks, user accounts, and security settings.
• Demonstrated Analytical Skills for diagnosing system issues, interpreting logs, and optimizing performance.
• Proficiency in Troubleshooting and Technical Support to resolve hardware, software, and networking problems for end users.
• Solid foundation in Information Technology, including familiarity with operating systems, databases, and common business applications.
• Relevant academic background in IT, Computer Science, or a related field, or equivalent practical experience.
• Experience in retail or multi-branch environments is an advantage.
• Ability to manage multiple priorities, work on-site in Batu Caves, and collaborate effectively with cross-functional teams.
• Professional certifications (e.g., Microsoft, Cisco, CompTIA) are beneficial.
• Responsible to lead a team of helpdesk.