- Kuala Lumpur Federal Territory Malaysia
Randstad Malaysia Hiring! Full Time Technical Architect (Network) in Federal Territory - Ricebowl
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Job Description
Responsibilities
About The Company
We are a premier IT & network solutions provider delivering enterprise-grade connectivity, infrastructure, and technology services.
About The Job
You will join our elite Network Operations team, reporting directly to the Technical Operations Manager. Our team culture champions continuous learning, open communication, and collaborative problem-solving, offering an environment where senior architects are empowered to share knowledge and elevate the team.
We are a premier IT & network solutions provider delivering enterprise-grade connectivity, infrastructure, and technology services.
About The Job
- Technical Leadership: Provide advanced technical guidance, mentorship, and troubleshooting support to Level 1 and Level 2 engineers.
- Multi-Domain Deployments: Take the lead on multi-product project deployments, testing, and commissioning to meet client timelines.
- Incident & Problem Resolution: Manage complex, cross-domain technical incidents, perform root-cause analysis, and recommend solutions.
- Documentation & Knowledge Sharing: Document implementation lessons learned and host team knowledge-sharing sessions to boost team capabilities.
- Service Reviews: Conduct service reviews prior to project closure to ensure solution quality and client satisfaction.
- Experience: 8+ years of hands-on technical network experience with a proven track record managing complex projects.
- Education: Bachelor's Degree in Networking, Computer Science, IT, or Engineering.
- Technical Stack: Deep expertise in TCP/IP routing, network packet analysis tools, network configurations, and Cisco products/technologies.
You will join our elite Network Operations team, reporting directly to the Technical Operations Manager. Our team culture champions continuous learning, open communication, and collaborative problem-solving, offering an environment where senior architects are empowered to share knowledge and elevate the team.
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