Techsap ASP Hiring! Full Time Retail Support Engineer (12 Months Contract) in Federal Territory, Earn up to MYR 10,000 - Ricebowl

The Enterprise Technology Engineer is responsible for the support, implementation, and continuous improvement of retail enterprise technology platforms and services. The role ensures reliable, secure, and scalable technology solutions that meet business needs while maintaining operational excellence, system stability, and service continuity.

The engineer works closely with business stakeholders, vendors, support teams, and technology partners to deliver change initiatives, support technology transitions, and ensure the ongoing availability and performance of enterprise systems.

Technical Skills

• Retail and Enterprise applications, basic network infrastructure understanding, and end-user technology support.
• Experience with handling Incident, problem, and change management.
• Experience in POS, Payment, and Forecourt systems.
• Familiar with Microsoft Azure, ADO, Confluence and MDM (AirWatch, Intune) solutions.
• Experience in monitoring tools such as Grafana/Splunk, as well as remote management tools (Teamviewer/Bomgar)
• Experience in Payroll software support and asset/hardware management.
• Experience in automation (PowerAutomate) and scripting is considered an advantage.

Remarks:

• 12 months contract duration
• working location: Bangsar South
• Working hour: 8.30am – 5.30pm (flexible)

Pay: From RM10,000.00 per month

Application Question(s):

• What is your notice period or availability to start?
• Are you comfortable with a 12-month contract?
• Do you have hands-on experience in handling POS, payment, and forecourt systems?
• Do you have hands-on experience with retail and enterprise applications, basic network infrastructure, and end-user technology support? If yes, please explain further.
• How many years of hands-on experience in retail IT support?

Work Location: In person