- Bedok East Region (Singapore) Singapore
SKYQUICK INTERNATIONAL PTE. LTD. Hiring! Full Time Customer Relationship Manager in East Region (Singapore), Earn up to SGD 4,400 - Ricebowl
Customer Relationship Manager
SKYQUICK INTERNATIONAL PTE. LTD.
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Job Description
Responsibilities
Job Summary
Drive client retention and business growth by delivering tailored solutions and building strong key account relationships. Collaborate with Customer Service and Operations team, analyze client metrics, and support projects to enhance client offerings in a dynamic environment.
Responsibilities
Build and nurture strong relationships with key accounts to maximize revenue and foster long-term partnerships
Drive client retention by ensuring high customer satisfaction and identifying opportunities for cross-selling and upselling
Collaborate with Customer Service and Operations teams to address client needs and deliver customized solutions for key accounts
Analyze and present key metrics on client acquisition, retention, and engagement to support data-driven decision-making
Proactively identify growth opportunities and support ad-hoc projects to enhance client offerings
Work independently and collaboratively within a team to achieve results in a fast-paced environment
Demonstrate resilience and maintain professionalism and integrity under pressure
Utilize MS Office tools, including Excel, Word, and PowerPoint, to support reporting and presentations
Preferred competencies and qualifications
Post-secondary/diploma in related fields
At least 5 years of relevant experience in a similar role
Prior Sales Support experience is highly preferred.
Proficiency in MS Office, including Excel, Word, and PowerPoint.
Strong interpersonal skills, with a high level of professionalism and integrity.
Excellent negotiation, analytical, and communication skills.
Ability to work independently as well as collaboratively within a team.
Self-motivated, results-oriented, and resilient under pressure.
Capable of working effectively in a fast-paced, dynamic environment.
Drive client retention and business growth by delivering tailored solutions and building strong key account relationships. Collaborate with Customer Service and Operations team, analyze client metrics, and support projects to enhance client offerings in a dynamic environment.
Responsibilities
Build and nurture strong relationships with key accounts to maximize revenue and foster long-term partnerships
Drive client retention by ensuring high customer satisfaction and identifying opportunities for cross-selling and upselling
Collaborate with Customer Service and Operations teams to address client needs and deliver customized solutions for key accounts
Analyze and present key metrics on client acquisition, retention, and engagement to support data-driven decision-making
Proactively identify growth opportunities and support ad-hoc projects to enhance client offerings
Work independently and collaboratively within a team to achieve results in a fast-paced environment
Demonstrate resilience and maintain professionalism and integrity under pressure
Utilize MS Office tools, including Excel, Word, and PowerPoint, to support reporting and presentations
Preferred competencies and qualifications
Post-secondary/diploma in related fields
At least 5 years of relevant experience in a similar role
Prior Sales Support experience is highly preferred.
Proficiency in MS Office, including Excel, Word, and PowerPoint.
Strong interpersonal skills, with a high level of professionalism and integrity.
Excellent negotiation, analytical, and communication skills.
Ability to work independently as well as collaboratively within a team.
Self-motivated, results-oriented, and resilient under pressure.
Capable of working effectively in a fast-paced, dynamic environment.
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