Position: Sales Clerk
Job Summary
We are looking for a responsible and customer-oriented Sales Clerk to support our daily sales operations. The successful candidate will assist customers, process sales transactions, handle documentation, and provide general administrative support to the sales team.
Key Responsibilities
- Assist customers with product enquiries, orders, and purchases.
- Prepare quotations, invoices, sales orders, and other sales-related documents.
- Process sales transactions accurately and efficiently.
- Follow up with customers regarding orders, payments, and deliveries.
- Maintain accurate records of sales, customer information, and inventory.
- Coordinate with the warehouse and delivery team to ensure orders are processed on time.
- Handle phone calls, WhatsApp messages, emails, and customer enquiries professionally.
- Assist the sales team with daily administrative tasks and documentation.
- Monitor stock availability and inform the relevant team when replenishment is required.
- Handle customer complaints and follow up to ensure satisfactory resolution.
- Perform other duties as assigned by the supervisor or management.
Requirements
- Minimum SPM qualification or equivalent.
- Previous experience in sales, retail, customer service, or administration is an advantage.
- Good communication and interpersonal skills.
- Basic computer skills, including Microsoft Office.
- Able to communicate in English and Bahasa Malaysia; Mandarin or other languages is an advantage.
- Responsible, organized, friendly, and willing to learn.
- Able to work independently and as part of a team.
Benefits
- Basic salary + allowance (if applicable)
- EPF & SOCSO
- Annual leave and medical leave
- Other company benefits
Pay: RM1,800.00 - RM2,500.00 per month
Work Location: In person