Ju Eng Home For Senior Citizens Hiring! Full Time Executive, Quality - Risk Management in North-east Region (Singapore), Earn up to SGD 3,300 - Ricebowl

Job Summary

The Executive, Quality & Risk Management supports the organisation-wide Quality & Risk Management function in strengthening quality assurance, risk management, regulatory compliance, incident management, corrective-action tracking, quality indicators and policy/SOP governance.

The role works across clinical and non-clinical departments and supports the Manager, Quality & Risk Management in maintaining appropriate organisational governance, monitoring systems and follow-up mechanisms.

The position is not limited to clinical quality and is expected to support quality, risk and compliance activities across the whole organisation.

*Key responsibilities*

- Run the home's internal audit programme against HCSA licence conditions on KPIs on clinical indicators for nursing home

- Prepare for MOH inspections and independent audits, then track corrective action plans to closure

- Track and report quality indicators (falls, pressure injuries, infections, medication incidents, restraint rates, unplanned hospital transfers) and report to management

- Manage incident reporting, lead root cause analyses, and support reportable-incident notifications to MOH

- Support the Clinical Governance Officer (CGO)appointed under HCSA and Quality Manager to review policies and SOPs as MOH circulars and guidelines are updated

- Lead quality improvement projects, including AIC-supported initiatives

- Handle feedback and complaints from residents and families.

Qualifications*

- Preferably Registered Nurse with SNB

- Post-basic training in gerontology, infection control, wound care or quality/patient safety is an advantage

*Experience*

- At least 3 years of clinical nursing, ideally in a nursing home, community hospital or geriatric setting

- Experience with MOH licensing inspections and requirements on HCSA compliance will be advantageous

*Skills*

- Sound geriatric clinical knowledge and working knowledge of HCSA and Quality Assurance requirements in nursing homes

- Data analysis, report writing and presenting to management

- ⁠Good in Excel and Microsoft applications

- ⁠Able to work within tight deadlines and under pressure