- Singapore
Pacific International Lines (PTE) Ltd Hiring! Full Time Senior Executive ,Sales Support in - Ricebowl
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Job Description
Responsibilities
Job Responsibilities
- Prepare quotations, proposals, customer presentations and tender submissions.
- Coordinate RFQ/RFP requirements with relevant stakeholders.
- Support the sales team in gathering rates, service information, and commercial data. Coordinate rate requests with shipping lines, airlines, transport providers, and subcontractors.
- Monitor quotation validity and follow up on pending sales opportunities.
- Support customer onboarding activities and account set-up processes.
- Ensure timely communication between customers and internal teams.
- Assist in resolving customer issues and service-related enquiries.
- Prepare weekly sales pipeline reports and monthly sales performance reports.
- Maintain records of submitted tenders and quotation outcomes.
- Work closely with Operations, Customer Service, and Finance teams.
- Support implementation and transition activities for newly secured customers.
- Follow up on action items arising from customer meetings.
- Ensure all activities are conducted in accordance with company policies and procedures.
- Perform any other duties assigned by the Department Head.
- Diploma or Degree in Logistics, Supply Chain, Business Administration, Marketing, or related discipline.
- Minimum 2-5 years of experience in Sales Support, Customer Service, Commercial Support, Freight Forwarding, Shipping, or Logistics industries.
- Knowledge of freight forwarding and logistics-related operations preferred.
- Experience in handling quotations, tenders, customer onboarding, and commercial documentation.
- Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word.
- Strong coordination and administrative skills.
- Excellent verbal and written communication skills.
- Good analytical and reporting capability.
- Strong proficiency in Microsoft Excel and presentation tools.
- Good understanding of commercial processes and customer requirements.
- Ability to manage multiple priorities simultaneously.
- Strong problem-solving and follow-up skills.
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