- Kuala Lumpur Federal Territory Malaysia
Michael Page Hiring! Full Time O2C Analyst (Korean Speaker) in Federal Territory - Ricebowl
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Working Location
Job Description
Responsibilities
- Hybrid working opportunity
- Develop end to end expertise in Order to Cash (O2C)
Our client is a well-established multinational corporation (MNC) with a strong global presence and a collaborative working culture.
Job Description
- Manage customer invoicing activities, including billing, adjustments, and dispute resolution.
- Ensure accurate and timely invoice issuance while adhering to service level agreements.
- Process and reconcile customer payments through cash application activities.
- Execute collections and follow-up activities for overdue accounts.
- Investigate, manage, and resolve customer claims and disputes.
- Perform credit reviews, monitor customer credit limits, and support order release activities.
- Support month-end closing processes, reconciliations, and reporting requirements.
- Collaborate with internal and external stakeholders to resolve customer account issues.
- Maintain accurate documentation and ensure compliance with audit and governance requirements.
- Identify and escalate operational issues in a timely manner.
- Business-level proficiency in Korean (min TOPIK Level 4) and English, both written and spoken.
- Minimum 1 year of experience in I2C, Accounts Receivable, Collections, Credit Control, or Cash Application.
- Fresh graduates with Korean language capabilities are encouraged to apply.
- SAP or ERP system experience would be an added advantage.
- Good understanding of invoicing, collections, and reconciliation processes.
- Strong analytical, communication, and stakeholder management skills.
- Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
- Annual salary between MYR 60,000 and MYR 100,000.
- Language allowance for Korean proficiency.
- Hybrid working model for improved work-life balance.
- Higher EPF contributions for enhanced retirement benefits.
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