Coinbase Singapore Pte. Ltd. Hiring! Full Time Wallet Operations Manager in West Region (Singapore) - Ricebowl

• I. Wallet Assets and Daily Operations
• Overall management of cold and hot wallets, balance allocation, and cross-chain/token event handling; ensuring timely and accurate deposits, withdrawals, and internal transfers.
• Monitor on-chain confirmations, transaction fees, and abnormal flows; handle transaction failures/delays/errors; establish SLAs and emergency procedures.
• Maintain address whitelists, permissions, and multi-signature mechanisms to ensure asset security and consistency between accounts and physical assets.

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• II. Security, Risk Control, and Compliance
• Build a risk control system to identify fraud, money laundering, and large-scale abnormal transactions; cooperate with anti-money laundering/KYC/sanction screening.
• Implement regulatory requirements; prepare audit and licensing materials; liaise with regulators, auditors, and custodians.
• Develop security contingency plans; organize attack and defense drills; ensure the security of private keys, signature systems, and HSM/MPC. Security

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• III. System Construction and Optimization
• Develop operational guidelines, approval processes, and permission matrices to promote automated reconciliation and monitoring.
• Coordinate with technology, product, and customer service teams to drive network upgrades, new coin launches, and feature iterations.
• Review operational data to optimize efficiency and reduce costs and risks.

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• IV. Team and Cross-Departmental Collaboration
• Lead the operations team, clarify responsibilities and provide training to improve responsiveness and processing capabilities.
• Liaise with transaction, finance, legal, and compliance departments to ensure smooth fund, settlement, and business operations.
• Handle major events and user requests to maintain brand and trust.

Pay: $120,000.00 - $220,000.00 per year

Benefits:

• Additional leave
• Employee assistance programme
• Flexible schedule
• Food allowance
• Free parking
• Health insurance
• Parental leave
• Promotion to permanent employee
• Unlimited paid time off
• Work from home

Work Location: In person