- SMART Tunnel Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
We have 3 Opening for IT Operation support specialist / Senior Devops Operation engineer/Junior Devops Operation engineer
Location: KL
Open to Local Candidate
Basic hands-on knowledge of HTML / CSS / JavaScript for front-end issue troubleshooting.
• Familiarity with database query tools and basic data concepts;
• Proficient with Jira, Confluence, and ITSM processes.
• Bachelor’s degree or above; or Associate degree with 3+ years of relevant IT operations experience;
• At least 2 years of experience supporting e-commerce or internet systems;
Experience with AI tools, automation, or workflow optimization is a strong plus. Using AI assistants for troubleshooting, documentation, or data organization.
Using automation or low-code tools (e.g. Power Automate, scripts, workflow tools);
Skills: HTML, CSS, Javascript Experience in AI Automation
Experience required: 3+ years
• Deploy, operate, monitor and troubleshoot Kubernetes (K8s) clusters and containerized workloads to ensure stable production environments.
• Develop automation scripts and internal tools using Python, Java or Go to reduce manual workload.
• Manage and maintain databases, including routine maintenance, performance tuning, backup and recovery, and fault resolution.
• Build and maintain observability systems, including log collection, metrics monitoring and performance tracking.
• Collaborate with development teams to optimize CI/CD workflows and improve delivery efficiency.
• Perform daily system checks, incident handling, root cause analysis, and implement optimization plans.
Skills: Java/Python, Go Kubernetes/CD Pipelines, Git ops, Grafana, AI/ML systems
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