全职 Telephone Operator 工作, 薪水 up to SGD 2,000, CONCORDE HOTEL SINGAPORE Central Region (Singapore) 公司招聘中 - Ricebowl

Job Responsibilities:

• Answer/Transfer all calls in a polite manner with accuracy and efficiency in accordance with the SOP
• Listen to caller/guest request(s) carefully and action the request(s) accordingly
• Record all maintenance requests at the One Stop Service portal
• Review logbook, notice board, traces etc for latest information, to follow up accordingly
• Liaise with Maintenance Company on outstanding telephone faults
• Prepare the required reports for the auditors

Job Requirements:

• Positive attitude
• Detail-focused and guest-oriented
• Good communication
• Able to work independently and in a team
• Able to work on rotating shifts including midnight shift

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).

Other brands under HPL Hotels & Resorts include Hard Rock Hotel & Resorts, Casa del Mar – Langkawi, Casa del Rio - Melaka, The Lakehouse – Cameron Highlands, The Boathouse - Phuket and Gili Lankanfushi in Maldives.

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