- Bandar Utama Selangor Malaysia
Working Location
Job Description
Responsibilities
1. Pre-Approval Review. This role involved in screening loan applications flagged as high-risk before final approval:
• Verifying applicant identity: Ensures documents like IDs, income proof, and addresses are authentic.
Detecting document fraud: Checks for forged salary slips, fake bank statements, or inflated asset values.
• Cross-checking applicant information: Confirms data with credit bureaus, internal databases, or third-party sources.
2. Reviewing Dealers
• Dealer Fraud Checks – Assesses the legitimacy of vehicle dealers or suppliers, especially in cases with repeated fraud patterns.
3. Red Flag Detection
• Application Pattern Reviews – Identifies risk indicators such as multiple loan applications at once, synthetic identities, or false employer information.
• Fraud Scoring & Watchlists – Uses fraud models and internal watchlists to flag potentially risky applications.
4. Investigations and Hold Recommendations If fraud is suspected:
• Application Holds or Rejections – Recommends putting an application on hold or rejecting it if fraud is evident.
• Referral for further Investigation – Sends cases to internal or external teams for deeper assessment.
• Coordination with Legal/Compliance – Works with legal or compliance teams when uncovering extensive fraud activity.
5. Reporting and Documentation
• Maintaining Audit Records – Keeps detailed records of flagged or rejected applications for audit and regulatory review.
• Suspicious Activity Reports (SARs) – Files SARs if required under local AML or fraud reporting regulations.
6. Post-Approval Review
• Credit Review of Approved Cases – Evaluates the Credit Team’s approval decisions, ensuring compliance with Toyota Capital CAT guidelines.
• Quality Assessment of Credit Processes – Reviews credit risk management, including deviations from product guidelines or policies and thoroughness in the approval process.
• Post-Mortem Review of early delinquent / early Non-Performing Accounts – Determines root causes and provides recommendations for improvement. (First-defaulter account listing provided by Asset Management monthly.)
7. Fraud Trend Analysis
• Monitoring Alerts from Fraud Detection Systems – Identifies suspicious activities through fraud detection tools.
• Investigating Fraud Patterns – Examines behavioral trends to detect emerging fraud strategies.
• Providing Recommendations for Risk Management Enhancements – Suggests rule improvements based on trend analysis findings.
8. Support in CCRIS reporting to BNM & rectification (ad hoc)
9. Handling projects in expanding the scope of work for the department.
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