Requirements:
Technical Skills
- Strong experience in one or more areas:
o Cloud platforms (Azure / AWS / GCP)
o Infrastructure (Windows/Linux servers, networking)
o DevOps tools (CI/CD, automation, scripting)
o Enterprise applications or platforms
- Experience with monitoring, incident management, and troubleshooting tools
- Scripting/automation (e.g., PowerShell, Python, Bash) is a plus
Service Delivery & Operations
- Experience managing SLAs, incidents, problem, and change management
- Familiarity with ITIL practices
- Proven ability to manage production environments and critical systems
Preferred Qualifications
- ITIL Certification
- Cloud certifications (Azure, AWS, GCP)
- Experience in customer-facing roles
- Experience in managed services or enterprise IT operations
ALTROCKS TECH PTE. LTD.