INT NETWORK SOLUTION SDN. BHD. Hiring! Full Time Junior IT Support in Selangor - Ricebowl

About the role

The Resident Engineer provides professional IT service for local offices and branches and supports global network and end users.

Key responsibilities

• Resolve end user requests or problems at sites in the areas of desktop, laptop, servers hardware, network, firewalls, system infrastructure, and other peripherals or related applications

• WAN / LAN administration and maintenance of windows servers, configure and administer associated applications and services

• Maintain network equipment such as firewall, routers, switches, IDS, load balancer, DHCP, DNS and remote access services for global offices

• Manage and execute daily operations of Data Center facility to achieve high availability, security, and efficiency

• Participate actively in system infrastructure management and ensure its smooth operation, optimum performance, and safeguard data integrity

• Recommend continuous improvements and enhancements of performance, reliability, security and recoverability of systems and networks

• Centralize and manage all global offices network, monitoring, network diagrams, and access for all offices and update on all changes with documents

• Prepare and submit status, project, and service reports timely whenever requested

• Participate in global projects as required by management, including projects in both internal and external contexts

• Manage company project activities and maintain existing company projects related to telephony system deployment

About you

• Continuously upgrade knowledge to upkeep skills against fast-changing technology as required by the company through either self-pace or training