- Singapore
Dart Solutions Hiring! Full Time Technical Team Lead (Security Systems) in , Earn up to SGD 5,800 - Ricebowl
Technical Team Lead (Security Systems)
Dart Solutions
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Job Description
Responsibilities
Singapore |Technical Service & Maintenance | Security and Investigations | CCTV | ACS | IDS
Up to SGD 5,800
Lead a technical service team responsible for the maintenance, troubleshooting, and delivery of integrated security systems including CCTV, Access Control Systems (ACS), Intrusion Detection Systems (IDS), and related technologies. This role is suited for hands-on technical professionals who can lead service teams, manage client expectations, and ensure smooth and timely delivery of maintenance commitments.
About the Company
The organization is a well-established provider of integrated security and electronic protection solutions, supporting customers with security systems, technical services, maintenance, monitoring, and related solutions. The organization places strong emphasis on service quality, technical reliability, and long-term customer relationships.
About the Role
The Singapore team is seeking a Technical Team Lead to oversee the service and maintenance workflow for security systems while leading a team of service professionals. You will serve as a key technical and customer-facing contact, coordinating resources, managing service activities, resolving issues, and ensuring maintenance commitments are delivered effectively.
This role is ideal for someone who combines
hands-on security systems knowledge with technical team leadership and strong customer service skills
.
What’s in it for You
Lead a technical team supporting integrated security systems
Gain exposure to CCTV, access control, intrusion detection, and security management systems
Manage direct client interactions and technical service requirements
Develop team leadership, resource planning, and service management capabilities
Work on a variety of technical and operational challenges
Contribute to improvements in service delivery and customer satisfaction
What You’ll Be Doing
Oversee the complete service and maintenance workflow for security systems
Lead and coordinate a team of service team members
Act as the frontline contact for clients on service and maintenance-related matters
Prepare service scopes and develop service plans based on customer requirements
Plan resource loading, skill requirements, responsibilities, and service activities
Track service milestones, performance metrics, and maintenance commitments
Coordinate daily client interactions and manage customer expectations
Ensure service and maintenance works progress smoothly and are completed on time
Troubleshoot technical issues and support the resolution of service-related problems
Handle customer concerns and technical escalations professionally
Identify new and creative ways to improve team deployment and service delivery
Provide technical guidance and support to service team members
Maintain an understanding of each client's business, organization, and objectives
Support security system configuration, application programming, and third-party integration where required
Perform a wide range of technical and non-technical tasks to support service operations
Security Systems Experience
Hands-on experience with
CCTV systems
Hands-on experience with
Access Control Systems (ACS)
Hands-on experience with
Intrusion Detection Systems (IDS)
Experience with
Integrated Security Management Systems
Experience in security system troubleshooting, configuration, and technical support
Exposure to application programming and third-party system integration is an advantage
Comfortable working with both security hardware and software
Understanding of service and maintenance workflows
What We’re Looking For
Minimum Nitec or Diploma in Electrical/Electronic Engineering or a related discipline
Relevant working experience in security systems, electronic engineering, technical service, or maintenance
Strong hands-on experience with CCTV, ACS, IDS, and/or integrated security systems
Experience leading, supervising, or coordinating technical/service team members
Strong technical troubleshooting and problem-solving skills
Good verbal and written communication skills
Customer service and business-oriented mindset
Strong initiative, adaptability, and ownership
Ability to manage multiple service requirements and priorities
Team player who can work effectively with technical and non-technical stakeholders
Technology savvy with good understanding of hardware and software
Preferred (Added Advantage)
Experience with security system configuration and application programming
Experience integrating security systems with third-party platforms
Experience managing service and maintenance contracts
Strong client-facing and technical support experience
Experience in resource planning and service team coordination
Knowledge of integrated security solutions and security management platforms
Dart Solutions was founded in 2017 with a mission to allow our clients access to our large network and database of professionals and top talents across industries and sectors within the Marine, Engineering, IT & Digitalization, Sales & Marketing and a suite of other corporate services helping them find the best talents possible. Everything the market needs, we've got it covered. All your hiring needs in one place.
From permanent, interim and contract recruitment to executive searches, our suite of services and expertise has helped many companies of all sizes hire with confidence the best they need, when they need it.
With strategically located headquarters springing up in Singapore overlooking the Asia Pacific, you can be assured our area of coverage, expertise and the people in our network has always extended beyond the shores of Singapore spanning across the entire Asia Pacific, ensuring our clients and candidates receive the best service, advice and results, always.
Up to SGD 5,800
Lead a technical service team responsible for the maintenance, troubleshooting, and delivery of integrated security systems including CCTV, Access Control Systems (ACS), Intrusion Detection Systems (IDS), and related technologies. This role is suited for hands-on technical professionals who can lead service teams, manage client expectations, and ensure smooth and timely delivery of maintenance commitments.
About the Company
The organization is a well-established provider of integrated security and electronic protection solutions, supporting customers with security systems, technical services, maintenance, monitoring, and related solutions. The organization places strong emphasis on service quality, technical reliability, and long-term customer relationships.
About the Role
The Singapore team is seeking a Technical Team Lead to oversee the service and maintenance workflow for security systems while leading a team of service professionals. You will serve as a key technical and customer-facing contact, coordinating resources, managing service activities, resolving issues, and ensuring maintenance commitments are delivered effectively.
This role is ideal for someone who combines
hands-on security systems knowledge with technical team leadership and strong customer service skills
.
What’s in it for You
Lead a technical team supporting integrated security systems
Gain exposure to CCTV, access control, intrusion detection, and security management systems
Manage direct client interactions and technical service requirements
Develop team leadership, resource planning, and service management capabilities
Work on a variety of technical and operational challenges
Contribute to improvements in service delivery and customer satisfaction
What You’ll Be Doing
Oversee the complete service and maintenance workflow for security systems
Lead and coordinate a team of service team members
Act as the frontline contact for clients on service and maintenance-related matters
Prepare service scopes and develop service plans based on customer requirements
Plan resource loading, skill requirements, responsibilities, and service activities
Track service milestones, performance metrics, and maintenance commitments
Coordinate daily client interactions and manage customer expectations
Ensure service and maintenance works progress smoothly and are completed on time
Troubleshoot technical issues and support the resolution of service-related problems
Handle customer concerns and technical escalations professionally
Identify new and creative ways to improve team deployment and service delivery
Provide technical guidance and support to service team members
Maintain an understanding of each client's business, organization, and objectives
Support security system configuration, application programming, and third-party integration where required
Perform a wide range of technical and non-technical tasks to support service operations
Security Systems Experience
Hands-on experience with
CCTV systems
Hands-on experience with
Access Control Systems (ACS)
Hands-on experience with
Intrusion Detection Systems (IDS)
Experience with
Integrated Security Management Systems
Experience in security system troubleshooting, configuration, and technical support
Exposure to application programming and third-party system integration is an advantage
Comfortable working with both security hardware and software
Understanding of service and maintenance workflows
What We’re Looking For
Minimum Nitec or Diploma in Electrical/Electronic Engineering or a related discipline
Relevant working experience in security systems, electronic engineering, technical service, or maintenance
Strong hands-on experience with CCTV, ACS, IDS, and/or integrated security systems
Experience leading, supervising, or coordinating technical/service team members
Strong technical troubleshooting and problem-solving skills
Good verbal and written communication skills
Customer service and business-oriented mindset
Strong initiative, adaptability, and ownership
Ability to manage multiple service requirements and priorities
Team player who can work effectively with technical and non-technical stakeholders
Technology savvy with good understanding of hardware and software
Preferred (Added Advantage)
Experience with security system configuration and application programming
Experience integrating security systems with third-party platforms
Experience managing service and maintenance contracts
Strong client-facing and technical support experience
Experience in resource planning and service team coordination
Knowledge of integrated security solutions and security management platforms
Dart Solutions was founded in 2017 with a mission to allow our clients access to our large network and database of professionals and top talents across industries and sectors within the Marine, Engineering, IT & Digitalization, Sales & Marketing and a suite of other corporate services helping them find the best talents possible. Everything the market needs, we've got it covered. All your hiring needs in one place.
From permanent, interim and contract recruitment to executive searches, our suite of services and expertise has helped many companies of all sizes hire with confidence the best they need, when they need it.
With strategically located headquarters springing up in Singapore overlooking the Asia Pacific, you can be assured our area of coverage, expertise and the people in our network has always extended beyond the shores of Singapore spanning across the entire Asia Pacific, ensuring our clients and candidates receive the best service, advice and results, always.
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