Role
The Accounting Lead is responsible for the end-to-end service quality and client experience of an assigned portfolio of clients. This role bridges hands-on technical delivery with team oversight, acting as the primary accountability holder for client satisfaction, SLA compliance, and service recovery within their squad.
Responsibilities
Lead and collaborate with the General Manager / Directors to onboard new compliance clients across the Group, driving adoption of cloud accounting technologies such as Xero and QuickBooks Online.
Oversee accounting, finance, and administrative work at client premises, ensuring quality and consistency across engagements.
Review and sign off on compliance work prepared by Senior Accounts Executives and Junior Accounts Executives; provide coaching, mentoring, and performance guidance to the team.
Take ownership of bookkeeping review, financial statement compilation, corporate tax preparation, and GST submissions across the client portfolio.
Ensure Group-wide compliance with Singapore Financial Reporting Standards and all relevant regulatory requirements, escalating and resolving technical accounting issues as they arise.
Report to senior management (e.g., Directors) and be based at Singapore office.
Build and maintain strong client relationships, identifying and driving new business opportunities across the Group.
Manage staff allocation, workload distribution, and capacity planning within the team.
Support recruitment, onboarding, and development of team members as the Group scales.
Perform other ad hoc duties as assigned.
Qualifications
Diploma in Accountancy, Degree in Accounting, or ACCA
At least 3 years of working experience handling and reviewing full sets of accounts, payroll processing, GST, and corporate tax
relevant experience in a CSP environment preferred
Experience managing a portfolio of clients across diverse industries
Good knowledge of Singapore Financial Reporting Standards, CPF, GST, and relevant tax rules
Skills
Technology-savvy with strong interpersonal, written, and oral communication skills
Proficiency in Microsoft Office and XERO
Strong analytical and problem-solving ability
Resilient, able to work independently and organise the team to deliver under tight deadlines
Acts as an effective liaison among key stakeholders (clients, squad, management)
Proactive mindset — thinks ahead to prevent issues rather than just react
Comfortable handling difficult client conversations and service recovery situations
Perks & Benefits
Working alongside talented and passionate individuals
Access to the latest tools and technologies
Work with a diverse team
Competitive remuneration
Opportunities for career development
Learning & development opportunities
Performance bonus and annual increment
Bring Your Own Device (BYOD) Policy:
The company prefers candidates to use their own laptop. To ensure smooth performance across multiple tools and platforms, the device should be high-performance and capable of handling multitasking efficiently. A monthly BYOD allowance will be provided to support this arrangement.