Pernod Ricard Hiring! Full Time Logistic Coordinator in Federal Territory - Ricebowl

Job Summary:

In this role, you will coordinate with our supply planning, customer service, logistic and cross functional department to provide process optimization.

Key Responsibilities and Job-Related Characteristics:

Core Accountabilities & Responsibilities

• Purchase & Documentation Alignment: Manage and coordinate inbound orders with respective brand companies to align on international shipping documentation requirements upon receipt of shipping invoices from Supply Planning.

• Shipment Visibility & System Maintenance: Monitor weekly transit statuses utilizing project44 (p44) visibility tools and carrier tracking systems; ensure real-time shipment updates, ETAs, and milestones are accurately reflected in JD Edwards (JDE).

• Bill of Lading (BL) Audit & Discrepancy Management: Perform meticulous audit checks on Bills of Lading against commercial invoices, verifying consignee details, order line items, container seal number and container numbers. Promptly escalate identified discrepancies to brand companies to secure corrective documentation.

• 3PL Document Dispatch & Clearance Pre-requisites: Timely issue complete sets of shipping documentation to third-party logistics (3PL) providers. Proactively follow up with brand companies to ensure all outstanding or missing documents are finalized at least seven (7) days prior to vessel arrival for deep sea shipment, and immediately for short sea shipment from Singapore.

• Cross-Border Operational Liaison: Serve as the primary operational link between brand companies and local 3PL partners to resolve shipment-related operational challenges and clearance bottlenecks.

• Product Quality Claims & End-to-End Investigation: Take ownership of logging product quality non-conformances & shipment in LOOP (Quality Management System) for respective brand companies; lead end-to-end support for root-cause investigations and corrective action plans.

• Quality Tracker & Monthly Reporting: Maintain comprehensive tracking logs detailing claim status, progress, and financial/cost implications; prepare and deliver monthly status reports to line management.

• Cross-Functional Stock Management: Provide operational support to cross-functional departments regarding stock reservation, allocation, and inventory release requests.

• Contingency & Back-up Support: Provide cover and operational backing for team members during peak periods, leave absences, or unexpected supply chain disruptions.

Skillsets:

Core skills

Attention to Detail & Accuracy:

Ability to spot discrepancies when comparing numbers or text across two documents (e.g., matching a PRM PO number against a supplier invoice or Bill of Lading without overlooking missing digits).

Basic Business Communication:

Professional written skills for sending clear, polite follow-up emails to 3PL partners or brand teams regarding missing shipping documents or schedule updates.

Basic MS Excel / Spreadsheet Proficiency:

Familiarity with basic Excel functions (filtering, sorting, basic formulas like VLOOKUP or SUM, and clean data entry) to maintain daily tracking files and monthly reporting sheets.

Organization & Time Management:

Ability to keep track of multiple tasks (e.g., following up on 3–5 different shipments arriving in the same week) without losing track of deadlines.

Aptitude & Behavioral Traits (Trainability Factors)

Resourcefulness & Curiosity:

A mindset that seeks to understand why a discrepancy happened rather than just passing papers along without reading them.

Willingness to Ask Questions:

Knowing when to escalate an issue or ask for help when a document looks incorrect, rather than guessing or making unapproved entries in the system.

Basic Digital Adaptability:

Comfort with learning new software platforms quickly (e.g., learning how to navigate project44 for vessel tracking or JDE for basic stock lookups after initial training).