- Singapore
De Beaute Beauty & Slimming Pte Ltd Hiring! Full Time Customers Service - Call Centre Representative: in , Earn up to SGD 3,500 - Ricebowl
Customers Service - Call Centre Representative:
De Beaute Beauty & Slimming Pte Ltd
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Job Description
Responsibilities
De Beaute, a high-end Aesthetic Beauty, slimming, TCM, certified Category One Wellness & Massage Spa, is looking for professional, customer-focused representatives to join our team.
Salaries: $2300-$3500
Key Responsibilities:
Customer-oriented with a positive and professional attitude, including handling incoming calls, emails and online chats promptly and professionally.
Retaining customer satisfaction and retention by rebooking customer enquiries, appointments, orders, feedback and complaints.
Provide accurate information about our aesthetic facial, slimming, TCM, wellness & massage spa services.
Proficient in MS Office and POS systems.
Strong problem‑solving and organisational skills to date with customers and assist with basic troubleshooting or service-related concerns.
Manage high-end priority or VIP customer cases and escalate matters when necessary.
Assist in supporting the smooth daily operation of the call centre and outlet's customer service function.
Prepare customer service reports and share insights to improve.
Proficient in MS Office and POS systems.
Work closely with outlet operations teams to ensure a seamless customer experience.
Benefits :
Attractive salary and commission packages
Flexible working hours (if applicable)
Attendance or punctuality incentives
Overtime pay or time-off in lieu
Performance or annual bonus
Annual leave, medical leave, and public holidays
Career progression paths
Requirements
Diploma/Degree in Customer Service, Call Centre or related field.
Minimum 1–3 years of relevant working experience.
Able to communicate in English & Mandarin to assist Mandarin-speaking customers.
Excellent communication and interpersonal skills.
Pleasant, courteous and professional telephone manner.
Good organisational, follow-up and problem-solving skills.
Experience in a call centre; if in the beauty, wellness, slimming, TCM wellness or aesthetic industry, it will be an advantage.
Working Hours & Location
Mon-Friday: 10 am to 6.30 pm
Full-Time, Part-Time, or Hourly Basis
Flexible working hours (if applicable)
Sat & Sun and PH off
Interested candidates please contact to : *************
Only shortlisted candidates will be contacted.
DE BEAUTE BEAUTY & SLIMMING PTE. LTD.
De Beaute has been established since September 2001. De Beaute aims to provide Beauty and Wellness services and solutions to pamper the modern women today. Our services are all designed and tailored for all women of all levels of professionalism, such that we could assist our prestigious customers in achieving the body they deserve, in the most effective and efficient manner. Within less than 3 years of operations, we already have 4 operating outlets located out at various parts of Singapore for our customers' convenience.
The teams behind De Beaute are all experienced Beauty Professional who hold International Beauty Certifications and had global exposures in countries such as United States of America, Spain and Hong Kong. They attend various International Beauty Exhibitions and Seminars, thus providing them with the opportunities to review most of the latest beauty treatment products and equipments first hand.
Salaries: $2300-$3500
Key Responsibilities:
Customer-oriented with a positive and professional attitude, including handling incoming calls, emails and online chats promptly and professionally.
Retaining customer satisfaction and retention by rebooking customer enquiries, appointments, orders, feedback and complaints.
Provide accurate information about our aesthetic facial, slimming, TCM, wellness & massage spa services.
Proficient in MS Office and POS systems.
Strong problem‑solving and organisational skills to date with customers and assist with basic troubleshooting or service-related concerns.
Manage high-end priority or VIP customer cases and escalate matters when necessary.
Assist in supporting the smooth daily operation of the call centre and outlet's customer service function.
Prepare customer service reports and share insights to improve.
Proficient in MS Office and POS systems.
Work closely with outlet operations teams to ensure a seamless customer experience.
Benefits :
Attractive salary and commission packages
Flexible working hours (if applicable)
Attendance or punctuality incentives
Overtime pay or time-off in lieu
Performance or annual bonus
Annual leave, medical leave, and public holidays
Career progression paths
Requirements
Diploma/Degree in Customer Service, Call Centre or related field.
Minimum 1–3 years of relevant working experience.
Able to communicate in English & Mandarin to assist Mandarin-speaking customers.
Excellent communication and interpersonal skills.
Pleasant, courteous and professional telephone manner.
Good organisational, follow-up and problem-solving skills.
Experience in a call centre; if in the beauty, wellness, slimming, TCM wellness or aesthetic industry, it will be an advantage.
Working Hours & Location
Mon-Friday: 10 am to 6.30 pm
Full-Time, Part-Time, or Hourly Basis
Flexible working hours (if applicable)
Sat & Sun and PH off
Interested candidates please contact to : *************
Only shortlisted candidates will be contacted.
DE BEAUTE BEAUTY & SLIMMING PTE. LTD.
De Beaute has been established since September 2001. De Beaute aims to provide Beauty and Wellness services and solutions to pamper the modern women today. Our services are all designed and tailored for all women of all levels of professionalism, such that we could assist our prestigious customers in achieving the body they deserve, in the most effective and efficient manner. Within less than 3 years of operations, we already have 4 operating outlets located out at various parts of Singapore for our customers' convenience.
The teams behind De Beaute are all experienced Beauty Professional who hold International Beauty Certifications and had global exposures in countries such as United States of America, Spain and Hong Kong. They attend various International Beauty Exhibitions and Seminars, thus providing them with the opportunities to review most of the latest beauty treatment products and equipments first hand.
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