Key Responsibilities
When Working at the Store
- Warmly welcome customers and provide professional product consultation to understand and meet their needs.
- Recommend and sell products that best match customers’ preferences, requirements, and style.
- Provide excellent customer service and maintain the store image in accordance with company standards.
- Share product knowledge and keep customers informed about product features, fashion trends, and promotions.
- Efficiently process transactions and ensure accuracy when handling cash, card, or other payment methods.
- Proactively work towards individual and team sales targets while ensuring a positive customer experience.
- Handle customer inquiries, concerns, returns, and feedback in a professional and service-oriented manner.
- Arrange and display merchandise according to company visual merchandising standards.
- Replenish merchandise and ensure products are properly organized and available for customers.
- Maintain store cleanliness, tidiness, and overall presentation at all times.
- Support regular stock counts and inventory checks to ensure inventory accuracy.
When Working at the Office / Warehouse
- Support the processing, picking, checking, and packing of online orders. Ensure products are accurately picked according to customers’ orders and order
- specifications.
- Check product quality, condition, size, color, and quantity before packing to minimize errors.
- Ensure all goods and company assets at the office/warehouse are properly organized, stored, and well maintained.
- Support stocktaking and inventory reconciliation to ensure accurate stock records.
- Assist with stock transfers between stores and the warehouse, ensuring goods are properly checked and recorded.
- Support the handling, sorting, and organization of incoming and outgoing merchandise.
- Assist with daily operational tasks related to the Singapore market as assigned by the Operations team.
- Perform other duties and operational tasks as assigned by the Store Manager or Operations team.
Qualifications
- Solid background in retail sales, ideally within the fashion industry.
- Genuine enthusiasm for fashion, with a strong interest in the latest styles and market trends.
- Outstanding communication and people skills, with the ability to build rapport and deliver memorable customer experiences.
- Confident in sales techniques and skilled in recommending additional products to maximize purchases.
- Highly customer-oriented, with a can-do attitude and a proactive approach to ensuring customer satisfaction.
- Comfortable working under pressure, able to multitask and stay organized in a dynamic retail setting.
What We Offer
- Attractive income with a competitive salary and performance bonuses
- Eligible for annual performance bonus based on company results and individual performance.
- Full benefits as per company policies and labor laws.
- Attractive employee discounts across the company’s brands.
- Career development opportunities in both merchandising and cross-functional operations
- A dynamic and fast-growing fashion retail environment
Working time: Flexibility to work 6 days/week with rotating retail schedule, including weekends and puclic holidays
- Morning shift: 10.30am - 6.30pm (1-hour break)
- Closing shift: 1.30pm - 9.30pm (1-hour break)
Working Location: 201 Victoria Street #02-01 Bugis+, Singapore
Why Join Us?
At Cara club, you’ll be the guardian and ambassador of our brand spirit: refined, meticulous, and full of inspiration.
If you're passionate about fashion, have strong leadership abilities, and a genuine commitment to customer service — we’d love to meet you!
Learn more about us: *************
Pay: $2,435.00 - $2,439.00 per month
Work Location: In person