Job Title: Martech Data & Integrations specialist
Location: Malaysia
Job Description: This role will be responsible for supporting the successful delivery of customer engagement platform (CEP) by coordinating systems integrations, validating data flows, ensuring integration readiness including SIT, business user acceptance testing, end to end performance testing, cutover, and production deployment
Qualifications
- 3–5 years experience in systems integration, enterprise applications, APIs, Martech platforms, customer
- data platforms, loyalty solutions, or data engineering with strong integration experience
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline
- Good understanding of REST APIs, webhooks, JSON/XML, event-driven architecture, and batch integrations.
- Experience using API testing and troubleshooting tools (e.g., Postman) and writing SQL queries for data validation and analysis.
- Familiarity with API Gateways, middleware platforms, microservices, and cloud-based integration architectures is an advantage.
- Should have experience supporting SIT, business UAT, production deployments, and L2 application support in an agile delivery environment.
- Strong analytical and problem-solving skills with experience performing root cause analysis and coordinating issue resolution across cross-functional and vendor teams.
- Excellent stakeholder management, communication, and documentation skills, with the ability to work across business and technical teams.
- Knowledge of retail, loyalty, customer engagement, or digital commerce platforms is highly desirable