Michael Page Hiring! Full Time CRM Manager (Salesforce) in Selangor - Ricebowl

• Strong career progression opportunities
• Autonomy and ownership
  
  

About Our Client

Our client is a leading global organization with a solid reputation in its industry and operations spanning multiple countries. With a strong emphasis on innovation, customer-centricity, and continuous growth, the company offers employees the opportunity to be part of a stable yet forward-thinking business.

Job Description

• Manage and optimise the company's Salesforce CRM system to meet business needs.
• Develop and implement CRM strategies to enhance customer engagement and retention.
• Collaborate with cross-functional teams to ensure seamless integration of Salesforce with other systems.
• Provide training and support to internal teams on CRM best practices.
• Monitor CRM performance and generate reports for stakeholders.
• Identify opportunities for system improvements and implement necessary updates.
• Ensure data accuracy and integrity within the CRM platform.
• Stay updated on Salesforce developments and recommend new features or tools to improve efficiency.
  
  

The Successful Applicant

A Successful CRM Manager (Salesforce) Should Have

• Minimum 2-5 years of experience in Salesforce Sales Cloud and/or Service Cloud projects.
• Hands-on experience in CRM implementation projects.
• Background in Salesforce Sales Cloud and/or Service Cloud environments.
• Experience supporting Sales and Service functions rather than marketing-focused CRM functions.
  
  

What's On Offer

• Global and regional stakeholder exposure
• Opportunity to work with international teams across multiple markets
• Hybrid working arrangement with flexibility
• Strong career progression and internal growth opportunities
• Strategic role with high visibility within the organization
  
  

Contact:

Quote job ref: JN-*************