QC Agent – Returns Inspection
About the Role
We are looking for a detail-oriented and responsible QC Agent to inspect returned products and determine whether they meet the company’s return criteria.
The role requires strong logical judgment, attention to detail and the ability to make accurate decisions based on product condition, return reasons and QC guidelines.
Key Responsibilities
- Inspect returned products and check their condition against return criteria
- Review the reason for each return and determine whether it is valid
- Use logical judgment to decide whether a return should be accepted or rejected
- Record the inspection outcome and provide clear justification for each decision
- Classify returned products according to inspection results, such as usable, unusable, defective or damaged
- Ensure all QC decisions are accurate and consistent
- Update inspection results and product status in the company system
- Read and follow QC guidelines, SOPs and inspection procedures
- Identify unusual cases or discrepancies and report them to the supervisor
- Maintain accurate QC records and documentation
- Perform other QC-related duties as assigned
Requirements
- Strong logical thinking and decision-making skills
- Good attention to detail
- Able to assess product condition objectively
- Able to understand and follow QC guidelines and procedures
- Basic computer and system skills
- Good documentation and record-keeping skills
- Responsible, organized and willing to learn
- Able to work independently and as part of a team
Preferred Skills
- Quality Control (QC)
- Product Inspection
- Returns Inspection
- Decision Making
- Data Entry
- Basic Computer Skills
- Attention to Detail
Pay: $2,620.00 - $3,000.00 per month
Benefits:
- Free parking
- Promotion to permanent employee
Work Location: In person