Looking for candidates having support level experience on Exchange Online, Exchange Servers, MS Teams, OneDrive, Viva Engagement.
Description:
- Lead the end-to-end transition of Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, and OneDrive.
- Plan and execute transition strategy, knowledge transfer, and service onboarding to ensure operational readiness.
- Develop and document SOPs, runbooks, and governance frameworks for smooth handover to BAU teams.
- Act as Subject Matter Expert (SME) for M365 technologies, providing guidance on best practices and architecture.
- Ensure minimal business disruption during migration and transition activities.
- Coordinate with global teams, stakeholders, and service providers for seamless transition execution.
- Validate service readiness, SLAs, and support models before BAU handover.
- Identify and mitigate transition risks, dependencies, and issues proactively.
- Support security, compliance, and identity integration (Azure AD / Entra ID, DLP, Conditional Access).
- Provide transition status reporting, governance updates, and stakeholder communication throughout the engagement.
We are a team of young professionals with an entrepreneurial mindset come together to redefine the talent that accelerate innovation, growth, and sustainability of the business.
We live in a world of complexity and uncertainty, whether its economy or business. And its technology that drives constant change. A business needs the right people, working collaboratively and effectively and that’s where we come in.
Exa- is a new brand that is locally breaded with an international exposure. We bring in a strong persuasion, collaborating with the expertise and network of professionals across IT.
We value and believe in our team, and we start with understanding a candidate’s ambitions. Aspiring ahead with them by - coaching, guiding, investing in their training, and upskilling throughout their career.