- Singapore
Working Location
Job Description
Responsibilities
Job Summary
We are looking for a ServiceNow Discovery Consultant with strong hands-on experience in ServiceNow Discovery, MID Servers, CMDB, network discovery, and troubleshooting.
Key Responsibilities
* Implement and support end-to-end ServiceNow Discovery.
* Configure and manage MID Servers, credentials, schedules, probes, sensors, and Discovery patterns.
* Discover and onboard servers, routers, switches, firewalls, load balancers, VMware, AWS/Azure resources, etc.
* Troubleshoot Discovery issues related to credentials, network/firewall connectivity, MID Servers, patterns, classification, and IRE.
* Validate CMDB data, CI relationships, and dependencies.
* Work with network, infrastructure, security, and cloud teams to resolve Discovery issues.
Required Skills
* Strong hands-on ServiceNow Discovery & CMDB
* MID Server configuration and troubleshooting
* Pattern-based Discovery
* Probes & Sensors
* Identification & Reconciliation Engine (IRE)
* CMDB / CSDM concepts
* SNMP, SSH, WMI, PowerShell
* VMware / AWS / Azure Discovery
* Networking fundamentals: Cisco, Juniper, Palo Alto, F5, routing, switching, firewalls, DNS
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