Job scope:
- Oversee daily operations for all assigned cleaning sites
- Manage Operations Executives, supervisors and cleaners
- Ensure sufficient manpower and arrange relief workers
- Monitor attendance, lateness, absenteeism and staff discipline
- Conduct regular site inspections and quality audits
- Ensure cleaning schedules and periodic works are completed
- Handle daily client feedback and operational complaints
- Arrange replacement staff for urgent shortages
- Monitor equipment, chemicals, uniforms and cleaning supplies
- Control overtime and unnecessary operational expenses
- Conduct staff briefings, training and performance reviews
- Work with HR on recruitment, deployment and disciplinary matters
- Ensure workplace safety and cleaning SOPs are followed
- Submit weekly operations reports to the Project Manager or Senior Manager
- Escalate serious client, manpower or safety issues promptly
Established in late 2017, T9 Facilities is a provider of an array of cleaning services. T9 Facilities is an NEA certified and Bizsafe star provider that consists of an experienced work force that's committed to provide unmatched values and services to support its business partners.
Some of the services provided includes disinfection & sanitisation, general cleaning, upholstery, facade and office & commercial cleaning.