PeopleLink Services Limited Hiring! Full Time Deskside Support Engineer (Immediately available preferred) in Hong Kong - Ricebowl

Responsibilities:

• Provide helpdesk and remote IT support for Windows (Desktop, Laptop), Mobile Device, Printing, Video Conference, Networking, MS Application such as O365, Outlook etc.

• Assist in managing hardware & software inventory and maintain up-to-dated inventory record.

• Perform software and hardware troubleshooting, installation, configuration, upgrade, relocation.

Requirements:

• Certificate or above in information technology or equivalent.

• Passionate in IT field, keeping IT knowledge up to date.

• Experience in ticketing system (ServiceNow) and VIP support is a plus.

• Knowledge in ITIL is an advantage

• Immediate available is highly prefer.